I'm getting an "Error 344" when I attempt to send a fax. I also get a Note stating "Image on Fax Send Report is set to Off". How do I set it to On?

Asked by U.S. Forest Servcie on 2009-08-24

When I attempt to send a fax, I get an "Error 344". I also get a Note stating "Image on Fax Send Report is set to Off". How do I fix this?

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HPLIP Edit question
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Last query:
2009-08-24
Last reply:
2009-08-25

Please run hp-check -t and post the output.

Is this error on the printer or in an application? If so what application?

Also what printer are you using.

Thanks.

Aaron

U.S. Forest Servcie (faguilar) said : #2

This is the fax report that is printed after the failed fax attempt. I am
using the HP Officejet Pro 8500 Premier.

Francisco Aguilar
Law Enforcement & Investigations
U.S. Forest Service
Office: (530) 642-5130
Fax: (530) 642-5197

Aaron Albright <email address hidden>
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08/24/2009 12:46 PM
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Subject
Re: [Question #80854]: I'm getting an "Error 344" when I attempt to send a
fax. I also get a Note stating "Image on Fax Send Report is set to
Off". How do I set it to On?

Your question #80854 on HPLIP changed:
https://answers.launchpad.net/hplip/+question/80854

    Status: Open => Needs information

Aaron Albright requested for more information:
Please run hp-check -t and post the output.

Is this error on the printer or in an application? If so what
application?

Also what printer are you using.

Thanks.

Aaron

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https://answers.launchpad.net/hplip/+question/80854

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Francisco,

It appears the Error 344 is a hardware related issue. This support forum only provides help for the HP Linux Imaging and Printing driver. For any hardware related issues or questions please contact HP Total Care from http://www.hp.com

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00062808#A5

"The remote machine has failed to respond to a fax command from the product because the connection is interrupted.

The remote user has pressed the Stop button while the remote machine was receiving.

Under rare conditions, incompatibility between the two machines can cause the remote machine to simply abandon the call."

Sorry I couldn't help more.

Aaron

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