HPLIP

Dell Mini 9 - scanner won't work

Asked by snowleopard4

I've got Dell Mini 9 with original Dell version of Ubuntu. Hooked up to (brand new) HP Deskjet F2280 all in one printer. The printer was recognised as soon as I connected it & works fine, but the scanner won't work - I get the message 'Failed to open device v4l:/dev/video0': Invalid argument' in Xsane.
Any help appreciated, but I don't know much about Linux & so need it in 'explaining it to your grandmother' (ie plain english, & step by step) terms.

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Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said : 		#1

Please run hp-check -t and post the output.

Thanks!

Aaron

Revision history for this message
snowleopard4 (thought-tiger) said : 		#2

Thanks for your reply; this is it:

HP Linux Imaging and Printing System (ver. 2.8.2)
Dependency/Version Check Utility ver. 13.0

Copyright (c) 2001-7 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).

Saving output in log file: hp-check.log

Initializing. Please wait...
warning: Invalid drv_dir value: /usr/share/cups/drv/hp/

---------------
| SYSTEM INFO |
 ---------------

Basic system information:
Linux jill 2.6.24-24-lpia #1 SMP Wed May 6 17:43:36 UTC 2009 i686 GNU/Linux

Distribution:
ubuntu 8.04

HPOJ running?
No, HPOJ is not running (OK).

Checking Python version...
OK, version 2.5.2 installed

Checking PyQt version...
OK, version 3.17 installed.

Checking SIP version...
error: SIP not installed or version not found.

Checking for CUPS...
Status: scheduler is running
error: Version: (Not available. CUPS may not be installed or not running.)

------------------------------------
| COMPILE AND RUNTIME DEPENDENCIES |
 ------------------------------------

note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).

Checking for dependency: cups - Common Unix Printing System...
OK, found.

Checking for dependency: cups-ddk - CUPS driver development kit...
OK, found.

Checking for dependency: cups-devel- Common Unix Printing System development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes libcupsys2-dev cupsys-bsd

Checking for dependency: gcc - GNU Project C and C++ Compiler...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes build-essential

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes openssl

Checking for dependency: libjpeg - JPEG library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes libjpeg62-dev

Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes libsnmp-dev

Checking for dependency: libpthread - POSIX threads library...
OK, found.

Checking for dependency: libtool - Library building support services...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes libtool

Checking for dependency: libusb - USB library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes libusb-dev

Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.

Checking for dependency: ppdev - Parallel port support kernel module....
OK, found.

Checking for dependency: PyQt - Qt interface for Python...
OK, found.

Checking for dependency: python-devel - Python development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes python2.5-dev

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.

Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
OK, found.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: SANE - Scanning library development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes libsane-dev

Checking for dependency: scanimage - Shell scanning program...
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes sane-utils

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.

----------------------
| HPLIP INSTALLATION |
 ----------------------

Currently installed HPLIP version...
HPLIP 2.8.2 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hpssd]
# Note: hpssd does not support dynamic ports
# Port 2207 is the IANA assigned port for hpssd
port=2207

[hplip]
version=2.8.2

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hpijs/HP
ppdbase=/usr/share/ppd/hpijs
doc=/usr/share/doc/hplip-doc/HTML
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
internal-tag=2.8.2.10

-------------------------------
| DISCOVERED PARALLEL DEVICES |
 -------------------------------

No devices found.

--------------------------
| DISCOVERED USB DEVICES |
 --------------------------

No devices found.

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
 ---------------------------------

Deskjet_F2200_series
--------------------
Type: Printer
Installed in HPLIP?: Yes, using the hp: CUPS backend.
Device URI: hp:/usb/Deskjet_F2200_series?serial=CN8BM1S1GX05CC
PPD: /etc/cups/ppd/Deskjet_F2200_series.ppd
PPD Description: HP DeskJet F2100 Foomatic/hpijs, hpijs 2.8.2
Printer status: printer Deskjet_F2200_series is idle. enabled since Fri 21 Aug 2009 16:45:03 BST
error: Unsupported model: Deskjet_F2200_series

Deskjet_F2200_series2
---------------------
Type: Unknown
Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
Device URI: usb://HP/Deskjet%20F2200%20series?serial=CN8BM1S1GX05CC
PPD: /etc/cups/ppd/Deskjet_F2200_series2.ppd
PPD Description: HP DeskJet F2100 Foomatic/hpijs, hpijs 2.8.2
Printer status: printer Deskjet_F2200_series2 is idle. enabled since Mon 24 Aug 2009 20:19:29 BST
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.
PDF
---
Type: Unknown
Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
Device URI: cups-pdf:/
PPD: /etc/cups/ppd/PDF.ppd
PPD Description: Generic PDF file generator
Printer status: printer PDF is idle. enabled since Sat 13 Sep 2008 21:32:23 BST
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.

----------------------
| SANE CONFIGURATION |
 ----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
error: Not found. SANE backend 'hpaio' NOT properly setup (needs to be added to /etc/sane.d/dll.conf).

Checking output of 'scanimage -L'...
error: scanimage not found.

---------------------
| PYTHON EXTENSIONS |
 ---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...
OK, found.

-----------------
| USB I/O SETUP |
 -----------------

Checking for permissions of USB attached printers...

HP Device 0x2404 at 002:002:
    Device URI: hp:/usb/Deskjet_F2200_series?serial=CN8BM1S1GX05CC
    Device node: /dev/bus/usb/002/002
    Mode: 0660
getfacl: Removing leading '/' from absolute path names
# file: dev/bus/usb/002/002
# owner: lp
# group: scanner
user::rw-
user:jill:rw-
group::rw-
mask::rw-
other::---

-----------
| SUMMARY |
 -----------

error: 16 errors and/or warnings.

Summary of needed commands to run to satisfy missing dependencies:
sudo apt-get install --yes --force-yes libcupsys2-dev cupsys-bsd
sudo apt-get install --yes --force-yes build-essential
sudo apt-get install --yes --force-yes openssl
sudo apt-get install --yes --force-yes libjpeg62-dev
sudo apt-get install --yes --force-yes libsnmp-dev
sudo apt-get install --yes --force-yes libtool
sudo apt-get install --yes --force-yes libusb-dev
sudo apt-get install --yes --force-yes python2.5-dev
sudo apt-get install --yes --force-yes libsane-dev
sudo apt-get install --yes --force-yes sane-utils

Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said : 		#3

It looks like sane isn't configured correctly

Run:

sudo gedit /etc/sane.d/dll.conf

add:

hpaio

to the bottom. Save, exit.

Run:

sudo apt-get install sane-utils

Disconnect and reconnect the printer and you should be good to go.

Hope this helps.

Aaron

Revision history for this message
snowleopard4 (thought-tiger) said : 		#4

Hi Aaron,
Thanks for the easy to follow directions. Unfortunately, I'm still getting the same message: 'Failed to open device v4l:/dev/video0': Invalid argument' when I open Xsane. Have tried turning printer off & on/replugging/rebooting computer & still no joy.

Revision history for this message
snowleopard4 (thought-tiger) said : 		#5

Can anyone give me any further help with this, or point me in the right direction? Not being able to count on things working, & not being able to get solutions, is what puts me off continuing with Linux.

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said : 		#6

Run:

sudo tail -f /var/log/syslog

then try and scan and post the output in the syslog.

Thanks!

Aaron

Revision history for this message
snowleopard4 (thought-tiger) said : 		#7

Hi,
Thanks for getting back to me; hope this is what you want:

jill@jill:~$ sudo tail -f /var/log/syslog
[sudo] password for jill:
Aug 28 19:13:10 jill kernel: [ 136.234515] psmouse.c: resync failed, issuing reconnect request
Aug 28 19:26:27 jill kernel: [ 933.266274] usb 1-1: new full speed USB device using uhci_hcd and address 2
Aug 28 19:26:28 jill kernel: [ 933.527418] usb 1-1: configuration #1 chosen from 1 choice
Aug 28 19:26:28 jill kernel: [ 934.061710] usblp0: USB Bidirectional printer dev 2 if 1 alt 0 proto 2 vid 0x03F0 pid 0x2404
Aug 28 19:26:28 jill kernel: [ 934.061764] usbcore: registered new interface driver usblp
Aug 28 19:26:31 jill python: hp-makeuri[5944]: error: Device does not support fax.
Aug 28 19:26:31 jill hal_lpadmin: Re-enabling printer Deskjet_F2200_series2
Aug 28 19:26:54 jill xsane: io/hpmud/model.c 513: no Deskjet_F2200_series attributes found in /usr/share/hplip/data/models/models.dat
Aug 28 19:26:54 jill xsane: io/hpmud/model.c 524: no Deskjet_F2200_series attributes found in /usr/share/hplip/data/models/unreleased/unreleased.dat
Aug 28 19:26:54 jill xsane: io/hpmud/musb.c 1967: ignoring hp:/usb/Deskjet_F2200_series?serial=CN8BM1S1GX05CC support=0
Aug 28 19:29:20 jill xsane: io/hpmud/model.c 513: no Deskjet_F2200_series attributes found in /usr/share/hplip/data/models/models.dat
Aug 28 19:29:20 jill xsane: io/hpmud/model.c 524: no Deskjet_F2200_series attributes found in /usr/share/hplip/data/models/unreleased/unreleased.dat
Aug 28 19:29:20 jill xsane: io/hpmud/musb.c 1967: ignoring hp:/usb/Deskjet_F2200_series?serial=CN8BM1S1GX05CC support=0

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said : 		#8

The problem is that the HPLIP that is installed (2.8.2) does not support the Deskjet F2200 series. This device requires HPLIP 2.8.6 or greater.

http://hplipopensource.com/hplip-web/models/deskjet_aio/deskjet_f2200_series.html

Try installing the latest version of HPLIP and you'll have better success.

Hope this helps.

Aaron

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