HPLIP and FAXing

Asked by Bob

Does the HPLIP faxing software need an hp device or is the software available otherwise to enable faxing using the HPLIP console?

My FAX modem is connected and running using new drivers from Linuxant but when I open the HPLIP fax utility that is installed with HPLIP I get an error message saying: no installed fax devices found.

Should this faxing software be working?

Thanks in advance. Bob.

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Revision history for this message
Larry Jordan (larryjor) said :
#1

     I believe that the fax in HPLIP console is only useful if you have a PRINTER that faxes; i.e. - an all in one printer. I haven't used it yet in Linux, but my console shows status for my Officejet 6500 and looks like it would work. I'm guessing the fax modem will work to fax through your drivers, but with a different front end.
     I used an old US Robotics fax modem just fine with a script called fax until I upgraded to Ubuntu 64 bit 8.04; it was from the terminal only and called 2 other programs to drive it, but it always worked for me. Try reading the manual page for Linuxant (if there are any) or checking for instructions whereever you downloaded it from.
     If this doesn't help, suggest you offer more information on what kind of fax modem you are using (brand, etc.) and possibly about your specific operating system (assume Linux, but which? Fedora Core? Ubuntu?)
     Let me (us) know if this helps or provide more info, please.

Revision history for this message
Bob (bbrazie) said :
#2

I am using ubuntu 9.04.

Fax/modem is a Conexant ICH AC 97.

I was hoping to have a better front end as efax and gfax have little control. I am sure the HP front end would have better control. IE: number of rings until it picks-up and other settings.

So I was hoping the HPLIP console would work and control my installed fax/modem.

Thanks.

Revision history for this message
dwelch91 (dwelch91) said :
#3

HPLIP fax only works with a supported HP printer. It will not work with a
fax modem or other non-HP device/printer.

Please post the results of "hp-check -t".

On Tue, Jul 14, 2009 at 2:22 PM, Bob <email address hidden>wrote:

> New question #76996 on HPLIP:
> https://answers.launchpad.net/hplip/+question/76996
>
> Does the HPLIP faxing software need an hp device or is the software
> available otherwise to enable faxing using the HPLIP console?
>
> My FAX modem is connected and running using new drivers from Linuxant but
> when I open the HPLIP fax utility that is installed with HPLIP I get an
> error message saying: no installed fax devices found.
>
> Should this faxing software be working?
>
> Thanks in advance. Bob.
>
> --
> You received this question notification because you are a member of HP
> Linux Imaging and Printing, which is an answer contact for HPLIP.
>

Revision history for this message
Bob (bbrazie) said :
#4

I was hoping differently.

bob@bob-laptop:~$ hp-check -t

HP Linux Imaging and Printing System (ver. 3.9.2)
Dependency/Version Check Utility ver. 14.1

Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).

Saving output in log file: hp-check.log

Initializing. Please wait...

---------------
| SYSTEM INFO |
---------------

Basic system information:
Linux bob-laptop 2.6.28-13-generic #45-Ubuntu SMP Tue Jun 30 19:49:51 UTC 2009 i686 GNU/Linux

Distribution:
ubuntu 9.04

HPOJ running?
No, HPOJ is not running (OK).

Checking Python version...
OK, version 2.6.2 installed

Checking PyQt 4.x version...
OK, version 4.4.4 installed.

Checking for CUPS...
Status: scheduler is running
error: Version: (Not available. CUPS may not be installed or not running.)

Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.83.0

------------------------------------
| COMPILE AND RUNTIME DEPENDENCIES |
------------------------------------

note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).

Checking for dependency: CUPS - Common Unix Printing System...
OK, found.

Checking for dependency: CUPS DDK - CUPS driver development kit...
OK, found.

Checking for dependency: CUPS devel- Common Unix Printing System development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo aptitude install --assume-yes libcupsys2-dev cupsys-bsd

Checking for dependency: DBus - Message bus system...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo aptitude install --assume-yes libdbus-1-dev

Checking for dependency: gcc - GNU Project C and C++ Compiler...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo aptitude install --assume-yes build-essential

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo aptitude install --assume-yes openssl

Checking for dependency: libjpeg - JPEG library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo aptitude install --assume-yes libjpeg62-dev

Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo aptitude install --assume-yes libsnmp-dev

Checking for dependency: libpthread - POSIX threads library...
OK, found.

Checking for dependency: libtool - Library building support services...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo aptitude install --assume-yes libtool

Checking for dependency: libusb - USB library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo aptitude install --assume-yes libusb-dev

Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.

Checking for dependency: ppdev - Parallel port support kernel module....
OK, found.

Checking for dependency: PyQt 4- Qt interface for Python (for Qt version 4.x)...
OK, found.

Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
OK, found.

Checking for dependency: Python ctypes - A foreign function library for Python...
OK, found.

Checking for dependency: Python DBus - Python bindings for DBus...
OK, found.

Checking for dependency: Python devel - Python development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo aptitude install --assume-yes python2.5-dev

Checking for dependency: Python XML libraries...
OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.

Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
OK, found.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: SANE - Scanning library development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo aptitude install --assume-yes libsane-dev

Checking for dependency: scanimage - Shell scanning program...
OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.

----------------------
| HPLIP INSTALLATION |
----------------------

Currently installed HPLIP version...
HPLIP 3.9.2 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.9.2

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hpijs/HP
ppdbase=/usr/share/ppd/hpijs
doc=/usr/share/doc/hplip-doc/HTML
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
internal-tag=3.9.2.49
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes

Current contents of '~/.hplip/hplip.conf' file:
[last_used]
printer =
device_uri = hp:/usb/Deskjet_D4300_series?serial=TH8AA128G9057Q

[commands]
scan = /usr/bin/xsane -V %SANE_URI%

[installation]
version = 3.9.2.49
date_time = 07/16/09 07:57:49

[settings]
systray_visible = 0

[refresh]
rate = 30
enable = false
type = 1

[polling]
enable = false
device_list =
interval = 5

-------------------------------
| DISCOVERED PARALLEL DEVICES |
-------------------------------

No devices found.

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

  Device URI Model
  -------------------------------- -----------------------
  hp:/usb/Deskjet_D4300_series?ser HP Deskjet D4300 series
  ial=TH8AA128G9057Q

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

Deskjet_D4300
-------------
Type: Printer
Installed in HPLIP?: Yes, using the hp: CUPS backend.
Device URI: hp:/usb/Deskjet_D4300_series?serial=TH8AA128G9057Q
PPD: /etc/cups/ppd/Deskjet_D4300.ppd
PPD Description: HP Deskjet d4300 Series hpijs, 3.9.2
Printer status: printer Deskjet_D4300 is idle. enabled since Thu 16 Jul 2009 07:57:17 AM PDT
Communication status: Good

----------------------
| SANE CONFIGURATION |
----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
'hpaio' in '/etc/sane.d/dll.d/hplip'...
OK, found. SANE backend 'hpaio' is properly set up.

Checking output of 'scanimage -L'...

No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).

---------------------
| PYTHON EXTENSIONS |
---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...
OK, found.

-----------------
| USB I/O SETUP |
-----------------

Checking for permissions of USB attached printers...

HP Device 0x1f04 at 001:009:
    Device URI: hp:/usb/Deskjet_D4300_series?serial=TH8AA128G9057Q
    Device node: /dev/bus/usb/001/009
    Mode: 0664
getfacl: Removing leading '/' from absolute path names
# file: dev/bus/usb/001/009
# owner: root
# group: lp
user::rw-
user:bob:rw-
group::rw-
mask::rw-
other::r--

-----------
| SUMMARY |
-----------

error: 11 errors and/or warnings.

Summary of needed commands to run to satisfy missing dependencies:
sudo aptitude install --assume-yes libcupsys2-dev cupsys-bsd
sudo aptitude install --assume-yes libdbus-1-dev
sudo aptitude install --assume-yes build-essential
sudo aptitude install --assume-yes openssl
sudo aptitude install --assume-yes libjpeg62-dev
sudo aptitude install --assume-yes libsnmp-dev
sudo aptitude install --assume-yes libtool
sudo aptitude install --assume-yes libusb-dev
sudo aptitude install --assume-yes python2.5-dev
sudo aptitude install --assume-yes libsane-dev

Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html

Done.
bob@bob-laptop:~$

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said :
#5

Bob,

Fax is not supported on the DeskJet D4300 for lack of this functionality on the device.

Thanks for your support of HPLIP--we appreciate it.

Aaron

Revision history for this message
Bob (bbrazie) said :
#6

Then there is no way to use HPLIP FAX other than having a HP scanning device with FAX capabilities?

Revision history for this message
Bob (bbrazie) said :
#7

it was deternined that some items were not installed:

error: 11 errors and/or warnings.

Summary of needed commands to run to satisfy missing dependencies:
sudo aptitude install --assume-yes libcupsys2-dev cupsys-bsd
sudo aptitude install --assume-yes libdbus-1-dev
sudo aptitude install --assume-yes build-essential
sudo aptitude install --assume-yes openssl
sudo aptitude install --assume-yes libjpeg62-dev
sudo aptitude install --assume-yes libsnmp-dev
sudo aptitude install --assume-yes libtool
sudo aptitude install --assume-yes libusb-dev
sudo aptitude install --assume-yes python2.5-dev
sudo aptitude install --assume-yes libsane-dev

What do these do? Should they be installed? Please help me to understand a little better.

Thanks in advance. Bob.

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said :
#8

If you are using the preinstalled HPLIP on Ubuntu the errors in the hp-check are not valid. When Ubuntu makes the HPLIP package the appropriate files are packaged and installed on the system.

Yes, you will need an HP multifunction device to use the send fax feature. The printer must have fax capabilities for fax to be supported by HPLIP.

Thanks for your support of HPLIP--we appreciate it.

Aaron

Revision history for this message
dwelch91 (dwelch91) said :
#9

HPLIP fax is designed to allow you to send a fax from a PC to a connected
(and supported) HP device (All-in-One, PSC, Photosmart, etc) that has a fax
feature in the device. No other configurations are supported.

On Fri, Jul 17, 2009 at 2:37 PM, Bob <email address hidden>wrote:

> Question #76996 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/76996
>
> Status: Answered => Open
>
> Bob is still having a problem:
> Then there is no way to use HPLIP FAX other than having a HP scanning
> device with FAX capabilities?
>
> --
> You received this question notification because you are a member of HP
> Linux Imaging and Printing, which is an answer contact for HPLIP.
>

Revision history for this message
dwelch91 (dwelch91) said :
#10

HPLIP fax is designed to allow you to send a fax using a PC from a connected
(and supported) HP device (All-in-One, PSC, Photosmart, etc) that has a fax
feature in the device. No other configurations are supported.

(Edited for clarity)

On Fri, Jul 17, 2009 at 3:09 PM, dwelch91 <email address hidden> wrote:

> HPLIP fax is designed to allow you to send a fax from a PC to a connected
> (and supported) HP device (All-in-One, PSC, Photosmart, etc) that has a fax
> feature in the device. No other configurations are supported.
>
> On Fri, Jul 17, 2009 at 2:37 PM, Bob <email address hidden>wrote:
>
>> Question #76996 on HPLIP changed:
>> https://answers.launchpad.net/hplip/+question/76996
>>
>> Status: Answered => Open
>>
>> Bob is still having a problem:
>> Then there is no way to use HPLIP FAX other than having a HP scanning
>> device with FAX capabilities?
>>
>> --
>> You received this question notification because you are a member of HP
>> Linux Imaging and Printing, which is an answer contact for HPLIP.
>>
>
>

Revision history for this message
Bob (bbrazie) said :
#11

Thanks for all of the help.