HPLIP

HP Officejet PRO 8500 Paperjam Issues

Asked by sbowerscpc

I am using standard office copy paper for inkjet and laser printers and have been getting tons of paper jams (almost every single time I print). Do I need to use a certain type of paper for this printer?

Sam Bowers
<email address hidden>

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Aaron Albright (albrigha-deactivatedaccount) said : 		#1

This sounds like a possible hardware problem. Please contact HP Total Care from http://www.hp.com for assistance.

Thanks.

Aaron

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