hplip install error: cups missing

Asked by butterman

I'm trying to install an HP P1505n for the first time using Ubuntu 9.04. Earlier I installed hplip-3.9.4b and then uninstalled it in favor of the ubuntu distro version. Installing hplip gives me this error even though CUPS seems to be installed.

RE-CHECKING DEPENDENCIES
------------------------
error: A required dependency 'cups (CUPS - Common Unix Printing System)' is still missing.
error: Installation cannot continue without this dependency.
error: Please manually install this dependency and re-run this installer.

$ dpkg -l hplip
Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Inst/Cfg-files/Unpacked/Failed-cfg/Half-inst/trig-aWait/Trig-pend
|/ Err?=(none)/Hold/Reinst-required/X=both-problems (Status,Err: uppercase=bad)
||/ Name Version Description
+++-======================-======================-============================================================
rc hplip 3.9.2-3ubuntu4 HP Linux Printing and Imaging System (HPLIP)

$ dpkg -l cups
Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Inst/Cfg-files/Unpacked/Failed-cfg/Half-inst/trig-aWait/Trig-pend
|/ Err?=(none)/Hold/Reinst-required/X=both-problems (Status,Err: uppercase=bad)
||/ Name Version Description
+++-======================-======================-============================================================
ii cups 1.3.9-17ubuntu3 Common UNIX Printing System(tm) - server

$ hp-setup
The program 'hp-setup' is currently not installed. You can install it by typing:
sudo apt-get install hplip
bash: hp-setup: command not found
$

Question information

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HPLIP Edit question
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butterman
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Revision history for this message
Andrew Malcolmson (andmalc) said :
#1

You're using apt-get to install. The Debian, and I'm pretty sure Ubuntu, recommended package manager is aptitude. Aptitude handles install conflicts better and also removes automatically installed packages when the original package is removed.

Try
#aptitude reinstall hplip

Also, it looks like you were running hp-setup with as non-root. Run it with sudo or as root.

Revision history for this message
butterman (rob-smith3) said :
#2

Hi,

Thanks for your reply, but I still can't install hplip.

# aptitude reinstall hplip
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
hplip is not currently installed, so it will not be reinstalled.
hplip is not currently installed, so it will not be reinstalled.
No packages will be installed, upgraded, or removed.
0 packages upgraded, 0 newly installed, 0 to remove and 1 not upgraded.
Need to get 0B of archives. After unpacking 0B will be used.
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done

$ sudo hp-setup
sudo: hp-setup: command not found

Revision history for this message
butterman (rob-smith3) said :
#3

Here the installer can't find hplip.conf:

$ sudo aptitude install hplip
[sudo] password for rsmith:
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
The following NEW packages will be installed:
  hpijs{a} hplip
0 packages upgraded, 2 newly installed, 0 to remove and 1 not upgraded.
Need to get 0B/694kB of archives. After unpacking 2478kB will be used.
Do you want to continue? [Y/n/?]
Writing extended state information... Done
Selecting previously deselected package hplip.
(Reading database ... 189465 files and directories currently installed.)
Unpacking hplip (from .../hplip_3.9.2-3ubuntu4_i386.deb) ...
Selecting previously deselected package hpijs.
Unpacking hpijs (from .../hpijs_3.9.2-3ubuntu4_i386.deb) ...
Processing triggers for hal ...
Regenerating hal fdi cache ...
 * Restarting Hardware abstraction layer hald [ OK ]
Processing triggers for menu ...
Processing triggers for man-db ...
Setting up hplip (3.9.2-3ubuntu4) ...
Creating/updating hplip user account...
Can't open /etc/hp/hplip.conf: No such file or directory.
Can't open /etc/hp/hplip.conf: No such file or directory.

Setting up hpijs (3.9.2-3ubuntu4) ...

Processing triggers for menu ...
Processing triggers for libc6 ...
ldconfig deferred processing now taking place
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
Writing extended state information... Done

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said :
#4

That shouldn't be a problem. What happens now when you run 'sudo hp-setup' ?

Aaron

Revision history for this message
butterman (rob-smith3) said :
#5

$ sudo hp-setup
sudo: hp-setup: command not found
$

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said :
#6

It doesn't seem that HPLIP is being installed correctly. We do not maintain the packages that come with the distros so I can't be sure how come it's not getting installed correctly.

Please try installing the latest HPLIP from our website: http://hplipopensource.com

Thanks.

Aaron

Revision history for this message
butterman (rob-smith3) said :
#7

Same errors as before...

$ sh hplip-3.9.4b.run
Creating directory hplip-3.9.4b
Verifying archive integrity... All good.
Uncompressing HPLIP 3.9.4b Self Extracting Archive......................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................

HP Linux Imaging and Printing System (ver. 3.9.4b)
HPLIP Installer ver. 5.0

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Installer log saved in: hplip-install_Tue-02-Jun-2009_17:23:34.log

|
note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.

INSTALLATION MODE
-----------------
Automatic mode will install the full HPLIP solution with the most common options.
Custom mode allows you to choose installation options to fit specific requirements.

Please choose the installation mode (a=automatic*, c=custom, q=quit) :

Initializing. Please wait...

INTRODUCTION
------------
This installer will install HPLIP version 3.9.4b on your computer.
Please close any running package management systems now (YaST, Adept, Synaptic, Up2date, etc).

DISTRO/OS CONFIRMATION
----------------------
Distro appears to be Ubuntu 9.04.

Is "Ubuntu 9.04" your correct distro/OS and version (y=yes*, n=no, q=quit) ?

SELECT HPLIP OPTIONS
--------------------
Would you like to enable support for parallel (LPT:) connected printers? (y=yes, n=no*, q=quit) ?

ENTER ROOT/SUPERUSER PASSWORD
-----------------------------
Please enter the root/superuser password:
Password accepted

INSTALLATION NOTES
------------------
Enable the universe/multiverse repositories. Also be sure you are using the Ubuntu "Main" Repositories. See: https://help.ubuntu.com/community/Repositories/Ubuntu for more information. Disable the CD-ROM/DVD source if you do not have the Ubuntu installation media inserted in the drive.

Please read the installation notes. Press <enter> to continue or 'q' to quit:

RUNNING PRE-INSTALL COMMANDS
----------------------------

INSTALL MISSING REQUIRED DEPENDENCIES
-------------------------------------
warning: There are 1 missing REQUIRED dependencies.
note: Installation of dependencies requires an active internet connection.
warning: Missing REQUIRED dependency: cups (CUPS - Common Unix Printing System)

CHECKING FOR NETWORK CONNECTION
-------------------------------
Network connection present.

RUNNING PRE-PACKAGE COMMANDS
----------------------------
sudo dpkg --configure -a (Pre-depend step 1)
sudo apt-get install --yes --force-yes -f (Pre-depend step 2)
sudo aptitude update (Pre-depend step 3)

DEPENDENCY AND CONFLICT RESOLUTION
----------------------------------
Running 'sudo aptitude install --assume-yes libcupsys2'
Please wait, this may take several minutes...

RUNNING POST-PACKAGE COMMANDS
-----------------------------

RE-CHECKING DEPENDENCIES
------------------------
error: A required dependency 'cups (CUPS - Common Unix Printing System)' is still missing.
error: Installation cannot continue without this dependency.
error: Please manually install this dependency and re-run this installer.
$

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said :
#8

Are you using ubuntu 9.04?

Please make sure you are using the correct ubuntu repos:

https://help.ubuntu.com/community/Repositories/Ubuntu

You'll want to enable the multiverse and universe.

Aaron

Revision history for this message
butterman (rob-smith3) said :
#9

Yes, I'm using ubuntu 9.04 and I have both multiverse and universe enabled.

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said :
#10

Try running:

sudo aptitude install --assume-yes libcupsys2

then re-running the installer.

Aaron

Revision history for this message
butterman (rob-smith3) said :
#11

No change...as far as I can tell.

$ sudo aptitude install --assume-yes libcupsys2
[sudo] password for rsmith:
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
No packages will be installed, upgraded, or removed.
0 packages upgraded, 0 newly installed, 0 to remove and 16 not upgraded.
Need to get 0B of archives. After unpacking 0B will be used.
Writing extended state information... Done
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done

$ sh hplip-3.9.4b.run
Creating directory hplip-3.9.4b
Verifying archive integrity... All good.
Uncompressing HPLIP 3.9.4b Self Extracting Archive......................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................

HP Linux Imaging and Printing System (ver. 3.9.4b)
HPLIP Installer ver. 5.0

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Installer log saved in: hplip-install_Wed-03-Jun-2009_20:54:49.log

|
note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.

INSTALLATION MODE
-----------------
Automatic mode will install the full HPLIP solution with the most common options.
Custom mode allows you to choose installation options to fit specific requirements.

Please choose the installation mode (a=automatic*, c=custom, q=quit) :

Initializing. Please wait...

INTRODUCTION
------------
This installer will install HPLIP version 3.9.4b on your computer.
Please close any running package management systems now (YaST, Adept, Synaptic, Up2date, etc).

DISTRO/OS CONFIRMATION
----------------------
Distro appears to be Ubuntu 9.04.

Is "Ubuntu 9.04" your correct distro/OS and version (y=yes*, n=no, q=quit) ?

SELECT HPLIP OPTIONS
--------------------
Would you like to enable support for parallel (LPT:) connected printers? (y=yes, n=no*, q=quit) ?

ENTER ROOT/SUPERUSER PASSWORD
-----------------------------
Please enter the root/superuser password:
Password accepted

INSTALLATION NOTES
------------------
Enable the universe/multiverse repositories. Also be sure you are using the Ubuntu "Main" Repositories. See: https://help.ubuntu.com/community/Repositories/Ubuntu for more information. Disable the CD-ROM/DVD source if you do not have the Ubuntu installation media inserted in the drive.

Please read the installation notes. Press <enter> to continue or 'q' to quit:

RUNNING PRE-INSTALL COMMANDS
----------------------------

INSTALL MISSING REQUIRED DEPENDENCIES
-------------------------------------
warning: There are 1 missing REQUIRED dependencies.
note: Installation of dependencies requires an active internet connection.
warning: Missing REQUIRED dependency: cups (CUPS - Common Unix Printing System)

CHECKING FOR NETWORK CONNECTION
-------------------------------
Network connection present.

RUNNING PRE-PACKAGE COMMANDS
----------------------------
sudo dpkg --configure -a (Pre-depend step 1)
sudo apt-get install --yes --force-yes -f (Pre-depend step 2)
sudo aptitude update (Pre-depend step 3)

DEPENDENCY AND CONFLICT RESOLUTION
----------------------------------
Running 'sudo aptitude install --assume-yes libcupsys2'
Please wait, this may take several minutes...

RUNNING POST-PACKAGE COMMANDS
-----------------------------

RE-CHECKING DEPENDENCIES
------------------------
error: A required dependency 'cups (CUPS - Common Unix Printing System)' is still missing.
error: Installation cannot continue without this dependency.
error: Please manually install this dependency and re-run this installer.
$

Revision history for this message
Andrew Malcolmson (andmalc) said :
#12

Back to the last 'aptitude install hplip' command that failed, try:

sudo aptitude remove hplip
sudo aptitude clean
sudo rm -rf /etc/hp
sudo aptitude update
sudo aptitude reinstall --assume-yes libcupsys2
sudo aptitude install hplip

Revision history for this message
butterman (rob-smith3) said :
#13

hplip seems to install okay. Should hp-setup run?

$ sudo aptitude remove hplip
[sudo] password for rsmith:
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
The following packages are BROKEN:
  hpijs
The following packages will be REMOVED:
  hplip
0 packages upgraded, 0 newly installed, 1 to remove and 37 not upgraded.
Need to get 0B of archives. After unpacking 1044kB will be freed.
The following packages have unmet dependencies:
  hpijs: Depends: hplip (= 3.9.2-3ubuntu4) but it is not installable
The following actions will resolve these dependencies:

Remove the following packages:
hpijs

Leave the following dependencies unresolved:
hplip-data recommends hplip
Score is -441

Accept this solution? [Y/n/q/?] sudo aptitude clean
Invalid response; please enter one of the following commands:
  y: accept the proposed changes
  n: reject the proposed changes and search for another solution
  q: give up and quit the program
  ,: move to the next solution
  .: move to the previous solution
  o: toggle between the contents of the solution and an explanation of the solution
  e: examine the solution in the visual user interface
  x: abort automatic dependency resolution; resolve dependencies by hand instead
  r pkg ver ...: reject the given package versions; don't display any solutions in which they occur. Enter
                 UNINST instead of a version to reject removing the package.

  a pkg ver ...: accept the given package versions; display only solutions in which they occur. Enter UNINST
                 instead of a version to accept removing the package.

  <ACTION> pkg... : adjust the state of the listed packages, where ACTION is one of:

  '+' to install packages
  '+M' to install packages and immediately flag them as automatically installed
  '-' to remove packages
  '_' to purge packages
  '=' to place packages on hold
  ':' to keep packages in their current state without placing them on hold
  '&M' to mark packages as automatically installed
  '&m' to mark packages as manually installed
Accept this solution? [Y/n/q/?]
The following packages will be REMOVED:
  hpijs{a} hplip
0 packages upgraded, 0 newly installed, 2 to remove and 37 not upgraded.
Need to get 0B of archives. After unpacking 2478kB will be freed.
Do you want to continue? [Y/n/?]
Writing extended state information... Done
(Reading database ... 189565 files and directories currently installed.)
Removing hpijs ...
Removing hplip ...
Processing triggers for man-db ...
Processing triggers for menu ...
Processing triggers for hal ...
Regenerating hal fdi cache ...
 * Restarting Hardware abstraction layer hald [ OK ]
Processing triggers for libc6 ...
ldconfig deferred processing now taking place
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
Writing extended state information... Done

rsmith@redfeather:~/Desktop/tmp$ sudo rm -rf /etc/hp
rsmith@redfeather:~/Desktop/tmp$ sudo aptitude update
Hit http://security.ubuntu.com jaunty-security Release.gpg
Ign http://security.ubuntu.com jaunty-security/main Translation-en_US
Hit http://us.archive.ubuntu.com jaunty Release.gpg
Ign http://us.archive.ubuntu.com jaunty/main Translation-en_US
Hit http://archive.ubuntu.com jaunty-backports Release.gpg
Ign http://archive.ubuntu.com jaunty-backports/main Translation-en_US
Ign http://security.ubuntu.com jaunty-security/restricted Translation-en_US
Ign http://security.ubuntu.com jaunty-security/universe Translation-en_US
Ign http://security.ubuntu.com jaunty-security/multiverse Translation-en_US
Hit http://security.ubuntu.com jaunty-security Release
Ign http://us.archive.ubuntu.com jaunty/restricted Translation-en_US
Ign http://us.archive.ubuntu.com jaunty/universe Translation-en_US
Hit http://us.archive.ubuntu.com jaunty-updates Release.gpg
Ign http://us.archive.ubuntu.com jaunty-updates/main Translation-en_US
Ign http://us.archive.ubuntu.com jaunty-updates/restricted Translation-en_US
Hit http://us.archive.ubuntu.com jaunty-backports Release.gpg
Ign http://us.archive.ubuntu.com jaunty-backports/main Translation-en_US
Ign http://us.archive.ubuntu.com jaunty-backports/restricted Translation-en_US
Ign http://us.archive.ubuntu.com jaunty-backports/universe Translation-en_US
Ign http://archive.ubuntu.com jaunty-backports/restricted Translation-en_US
Ign http://archive.ubuntu.com jaunty-backports/universe Translation-en_US
Ign http://archive.ubuntu.com jaunty-backports/multiverse Translation-en_US
Hit http://archive.ubuntu.com jaunty-updates Release.gpg
Ign http://archive.ubuntu.com jaunty-updates/main Translation-en_US
Ign http://archive.ubuntu.com jaunty-updates/restricted Translation-en_US
Ign http://archive.ubuntu.com jaunty-updates/universe Translation-en_US
Ign http://archive.ubuntu.com jaunty-updates/multiverse Translation-en_US
Hit http://archive.ubuntu.com jaunty-security Release.gpg
Ign http://us.archive.ubuntu.com jaunty-backports/multiverse Translation-en_US
Ign http://archive.ubuntu.com jaunty-security/main Translation-en_US
Hit http://us.archive.ubuntu.com jaunty Release
Ign http://archive.ubuntu.com jaunty-security/restricted Translation-en_US
Ign http://archive.ubuntu.com jaunty-security/universe Translation-en_US
Ign http://archive.ubuntu.com jaunty-security/multiverse Translation-en_US
Hit http://archive.ubuntu.com jaunty Release.gpg
Hit http://us.archive.ubuntu.com jaunty-updates Release
Hit http://us.archive.ubuntu.com jaunty-backports Release
Hit http://security.ubuntu.com jaunty-security/main Packages
Ign http://archive.ubuntu.com jaunty/main Translation-en_US
Ign http://archive.ubuntu.com jaunty/restricted Translation-en_US
Ign http://archive.ubuntu.com jaunty/universe Translation-en_US
Ign http://archive.ubuntu.com jaunty/multiverse Translation-en_US
Hit http://archive.ubuntu.com jaunty-backports Release
Hit http://archive.ubuntu.com jaunty-updates Release
Hit http://us.archive.ubuntu.com jaunty/main Packages
Hit http://security.ubuntu.com jaunty-security/restricted Packages
Hit http://security.ubuntu.com jaunty-security/main Sources
Hit http://security.ubuntu.com jaunty-security/restricted Sources
Hit http://security.ubuntu.com jaunty-security/universe Sources
Hit http://archive.ubuntu.com jaunty-security Release
Hit http://us.archive.ubuntu.com jaunty/restricted Packages
Hit http://us.archive.ubuntu.com jaunty/main Sources
Hit http://us.archive.ubuntu.com jaunty/restricted Sources
Hit http://us.archive.ubuntu.com jaunty/universe Packages
Hit http://us.archive.ubuntu.com jaunty-updates/main Packages
Hit http://security.ubuntu.com jaunty-security/universe Packages
Hit http://security.ubuntu.com jaunty-security/multiverse Packages
Hit http://archive.ubuntu.com jaunty Release
Hit http://archive.ubuntu.com jaunty-backports/main Packages
Hit http://archive.ubuntu.com jaunty-backports/restricted Packages
Hit http://archive.ubuntu.com jaunty-backports/universe Packages
Hit http://archive.ubuntu.com jaunty-backports/multiverse Packages
Hit http://archive.ubuntu.com jaunty-updates/main Packages
Hit http://archive.ubuntu.com jaunty-updates/restricted Packages
Hit http://us.archive.ubuntu.com jaunty-updates/restricted Packages
Hit http://us.archive.ubuntu.com jaunty-updates/main Sources
Hit http://us.archive.ubuntu.com jaunty-updates/restricted Sources
Hit http://us.archive.ubuntu.com jaunty-backports/main Packages
Hit http://us.archive.ubuntu.com jaunty-backports/restricted Packages
Hit http://us.archive.ubuntu.com jaunty-backports/universe Packages
Hit http://archive.ubuntu.com jaunty-updates/universe Packages
Hit http://archive.ubuntu.com jaunty-updates/multiverse Packages
Hit http://us.archive.ubuntu.com jaunty-backports/multiverse Packages
Hit http://archive.ubuntu.com jaunty-security/main Packages
Hit http://archive.ubuntu.com jaunty-security/restricted Packages
Hit http://archive.ubuntu.com jaunty-security/universe Packages
Hit http://archive.ubuntu.com jaunty-security/multiverse Packages
Hit http://archive.ubuntu.com jaunty/main Packages
Hit http://archive.ubuntu.com jaunty/restricted Packages
Hit http://archive.ubuntu.com jaunty/universe Packages
Hit http://archive.ubuntu.com jaunty/multiverse Packages
Hit http://archive.canonical.com jaunty Release.gpg
Ign http://archive.canonical.com jaunty/partner Translation-en_US
Hit http://archive.canonical.com jaunty Release
Ign http://archive.canonical.com jaunty/partner Packages
Hit http://archive.canonical.com jaunty/partner Packages
Reading package lists... Done

rsmith@redfeather:~/Desktop/tmp$ sudo aptitude reinstall --assume-yes libcupsys2
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
The following packages will be REINSTALLED:
  libcupsys2
0 packages upgraded, 0 newly installed, 1 reinstalled, 0 to remove and 37 not upgraded.
Need to get 0B/60.2kB of archives. After unpacking 0B will be used.
Writing extended state information... Done
(Reading database ... 189465 files and directories currently installed.)
Preparing to replace libcupsys2 1.3.9-17ubuntu3.1 (using .../libcupsys2_1.3.9-17ubuntu3.1_all.deb) ...
Unpacking replacement libcupsys2 ...
Setting up libcupsys2 (1.3.9-17ubuntu3.1) ...
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done

rsmith@redfeather:~/Desktop/tmp$ sudo aptitude install hplip
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
The following NEW packages will be installed:
  hpijs{a} hplip
0 packages upgraded, 2 newly installed, 0 to remove and 37 not upgraded.
Need to get 694kB of archives. After unpacking 2478kB will be used.
Do you want to continue? [Y/n/?]
Writing extended state information... Done
Get:1 http://us.archive.ubuntu.com jaunty/main hplip 3.9.2-3ubuntu4 [316kB]
Get:2 http://us.archive.ubuntu.com jaunty/main hpijs 3.9.2-3ubuntu4 [379kB]
Fetched 694kB in 1s (375kB/s)
Selecting previously deselected package hplip.
(Reading database ... 189465 files and directories currently installed.)
Unpacking hplip (from .../hplip_3.9.2-3ubuntu4_i386.deb) ...
Selecting previously deselected package hpijs.
Unpacking hpijs (from .../hpijs_3.9.2-3ubuntu4_i386.deb) ...
Processing triggers for hal ...
Regenerating hal fdi cache ...
 * Restarting Hardware abstraction layer hald [ OK ]
Processing triggers for menu ...
Processing triggers for man-db ...
Setting up hplip (3.9.2-3ubuntu4) ...
Creating/updating hplip user account...
Can't open /etc/hp/hplip.conf: No such file or directory.
Can't open /etc/hp/hplip.conf: No such file or directory.

Setting up hpijs (3.9.2-3ubuntu4) ...

Processing triggers for menu ...
Processing triggers for libc6 ...
ldconfig deferred processing now taking place
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
Writing extended state information... Done

rsmith@redfeather:~/Desktop/tmp$ sudo hp-setup
sudo: hp-setup: command not found

Revision history for this message
Andrew Malcolmson (andmalc) said :
#14

Sorry that didn't work.

AFAICT, this issue has been reported once by a Ubuntu user here:

http://ubuntuforums.org/showthread.php?t=1171823

This person also gets the same message you did about a missing CUPS dependency when installing hplip from the downloaded tgz package. The printer could be added in the CUPS web interface and print test pages but a message about the CUPS scheduler not running displayed when trying to select it as a default, and the printer was not shown in application print windows.

If you want to pursue this, the next step would be to report a bug, and then perhaps notify the person in the forum above:

https://bugs.launchpad.net/ubuntu/+source/hplip

Revision history for this message
butterman (rob-smith3) said :
#15

That's actually my post.

Revision history for this message
Andrew Malcolmson (andmalc) said :
#16

Oh, OK.

Regarding the message you mentioned in your forum post about the CUPS scheduler not working, you can debug CUPS issues by following the steps on the Ubuntu printer troubleshooting wiki page starting at 'CUPS error_log'

https://wiki.ubuntu.com/DebuggingPrintingProblems#Printing%20bug%20info

Revision history for this message
butterman (rob-smith3) said :
#17

I solved this, but only by reinstalling Ubuntu 9.04.

Revision history for this message
steve (b6111282) said :
#18

I have exactly the same problem as the op. Reinstalling Ubuntu 9.04 or upgrading to a newer version is no option in my case. Would it be possible to make a backport of the latest hplip package for jaunty?

Revision history for this message
Sarbeswar Meher (sarbeswar-meher) said :
#19

As support of Jaunty (version 9.04) is not supported by Ubuntu itself, we can't do anything with this. Please check https://help.ubuntu.com/ . Either you need to resolve the related missing dependencies manually or change the OS version to supported ones.