hplip installed but the hp photosmart doesn't print
Until a few days ago, I used that hp phoptosmart c4180 along ubuntu 8.04 hardy. I performed some attempts to make it to print by means of hplip. The results were: either it was possible to print, but without the possibility to use the printer settings or it was possible to use the printer settings but, in the meantime, it wasn't possible to print any longer.
Tired out of that all I installed ubuntu 9.04 jaunty then installed hplip by ubuntu jaunty repositories. The hp-setup was performed all right and the test page was printed well, but when I tried to launch hp-toolbox I obtained this:
alberto@host668:~$ hp-toolbox
HP Linux Imaging and Printing System (ver. 3.9.2)
HP Device Manager ver. 15.0
Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Traceback (most recent call last):
File "/usr/bin/
from ui4.devmgr5 import DevMgr5
File "/usr/share/
from dbus.mainloop.qt import DBusQtMainLoop
ImportError: No module named qt
So I removed hplip again and reinstalled it by means of sh hplip-3.9.4b.
Now everything seems to be ok but the printer unexplicably does not print again (!!??)
Here you have the hp-check -t result:
hp-check[29897]: info: :
Initializing. Please wait...
Ubuntu
9.04
la stampa programmata è in esecuzione
1.3.9
Linux host668 2.6.28-11-generic #42-Ubuntu SMP Fri Apr 17 01:57:59 UTC 2009 i686 GNU/Linux
hp-check[29897]: info: :
hp-check[29897]: info: :---------------
hp-check[29897]: info: :| SYSTEM INFO |
hp-check[29897]: info: :---------------
hp-check[29897]: info: :
hp-check[29897]: info: :Basic system information:
hp-check[29897]: info: :Linux host668 2.6.28-11-generic #42-Ubuntu SMP Fri Apr 17 01:57:59 UTC 2009 i686 GNU/Linux
hp-check[29897]: info: :
hp-check[29897]: info: :Distribution:
hp-check[29897]: info: :ubuntu 9.04
hp-check[29897]: info: :
HPOJ running?
hp-check[29897]: info: :No, HPOJ is not running (OK).
hp-check[29897]: info: :
hp-check[29897]: info: :Checking Python version...
hp-check[29897]: info: :OK, version 2.6.2 installed
hp-check[29897]: info: :
hp-check[29897]: info: :Checking PyQt 4.x version...
hp-check[29897]: info: :OK, version 4.4.4 installed.
hp-check[29897]: info: :
hp-check[29897]: info: :Checking for CUPS...
hp-check[29897]: info: :Status: la stampa programmata è in esecuzione
hp-check[29897]: info: :Version: 1.3.9
hp-check[29897]: info: :error_log is set to level: warn
hp-check[29897]: info: :
hp-check[29897]: info: :Checking for dbus/python-dbus...
hp-check[29897]: info: :dbus daemon is running.
hp-check[29897]: info: :python-dbus version: 0.83.0
hp-check[29897]: info: :
hp-check[29897]: info: :
hp-check[29897]: info: :------
hp-check[29897]: info: :| COMPILE AND RUNTIME DEPENDENCIES |
hp-check[29897]: info: :------
hp-check[29897]: info: :
note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).
hp-check[29897]: info: :
hp-check[29897]: info: :Checking for dependency: CUPS - Common Unix Printing System...
hp-check[29897]: info: :OK, found.
hp-check[29897]: info: :
hp-check[29897]: info: :Checking for dependency: CUPS DDK - CUPS driver development kit...
hp-check[29897]: info: :OK, found.
hp-check[29897]: info: :
hp-check[29897]: info: :Checking for dependency: CUPS devel- Common Unix Printing System development files...
hp-check[29897]: info: :OK, found.
hp-check[29897]: info: :
hp-check[29897]: info: :Checking for dependency: CUPS image - CUPS image development files...
hp-check[29897]: info: :OK, found.
hp-check[29897]: info: :
hp-check[29897]: info: :Checking for dependency: DBus - Message bus system...
hp-check[29897]: info: :OK, found.
hp-check[29897]: info: :
hp-check[29897]: info: :Checking for dependency: gcc - GNU Project C and C++ Compiler...
hp-check[29897]: info: :OK, found.
hp-check[29897]: info: :
hp-check[29897]: info: :Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
hp-check[29897]: info: :OK, found.
hp-check[29897]: info: :
hp-check[29897]: info: :Checking for dependency: libcrypto - OpenSSL cryptographic library...
hp-check[29897]: info: :OK, found.
hp-check[29897]: info: :
hp-check[29897]: info: :Checking for dependency: libjpeg - JPEG library...
hp-check[29897]: info: :OK, found.
hp-check[29897]: info: :
hp-check[29897]: info: :Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
hp-check[29897]: info: :OK, found.
hp-check[29897]: info: :
hp-check[29897]: info: :Checking for dependency: libpthread - POSIX threads library...
hp-check[29897]: info: :OK, found.
hp-check[29897]: info: :
hp-check[29897]: info: :Checking for dependency: libtool - Library building support services...
hp-check[29897]: info: :OK, found.
hp-check[29897]: info: :
hp-check[29897]: info: :Checking for dependency: libusb - USB library...
hp-check[29897]: info: :OK, found.
hp-check[29897]: info: :
hp-check[29897]: info: :Checking for dependency: make - GNU make utility to maintain groups of programs...
hp-check[29897]: info: :OK, found.
hp-check[29897]: info: :
hp-check[29897]: info: :Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
hp-check[29897]: info: :OK, found.
hp-check[29897]: info: :
hp-check[29897]: info: :Checking for dependency: PolicyKit - Administrative policy framework...
hp-check[29897]: info: :OK, found.
hp-check[29897]: info: :
hp-check[29897]: info: :Checking for dependency: ppdev - Parallel port support kernel module....
hp-check[29897]: info: :OK, found.
hp-check[29897]: info: :
hp-check[29897]: info: :Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
hp-check[29897]: info: :OK, found.
hp-check[29897]: info: :
hp-check[29897]: info: :Checking for dependency: Python ctypes - A foreign function library for Python...
hp-check[29897]: info: :OK, found.
hp-check[29897]: info: :
hp-check[29897]: info: :Checking for dependency: Python DBus - Python bindings for DBus...
hp-check[29897]: info: :OK, found.
hp-check[29897]: info: :
hp-check[29897]: info: :Checking for dependency: Python devel - Python development files...
hp-check[29897]: info: :OK, found.
hp-check[29897]: info: :
hp-check[29897]: info: :Checking for dependency: Python XML libraries...
hp-check[29897]: info: :OK, found.
hp-check[29897]: info: :
hp-check[29897]: info: :Checking for dependency: Python 2.3 or greater - Required for fax functionality...
hp-check[29897]: info: :OK, found.
hp-check[29897]: info: :
hp-check[29897]: info: :Checking for dependency: Python 2.2 or greater - Python programming language...
hp-check[29897]: info: :OK, found.
hp-check[29897]: info: :
hp-check[29897]: info: :Checking for dependency: Reportlab - PDF library for Python...
hp-check[29897]: info: :OK, found.
hp-check[29897]: info: :
hp-check[29897]: info: :Checking for dependency: SANE - Scanning library...
hp-check[29897]: info: :OK, found.
hp-check[29897]: info: :
hp-check[29897]: info: :Checking for dependency: SANE - Scanning library development files...
hp-check[29897]: info: :OK, found.
hp-check[29897]: info: :
hp-check[29897]: info: :Checking for dependency: scanimage - Shell scanning program...
hp-check[29897]: info: :OK, found.
hp-check[29897]: info: :
hp-check[29897]: info: :Checking for dependency: xsane - Graphical scanner frontend for SANE...
hp-check[29897]: info: :OK, found.
hp-check[29897]: info: :
hp-check[29897]: info: :
hp-check[29897]: info: :------
hp-check[29897]: info: :| HPLIP INSTALLATION |
hp-check[29897]: info: :------
hp-check[29897]: info: :
hp-check[29897]: info: :
hp-check[29897]: info: :Currently installed HPLIP version...
hp-check[29897]: info: :HPLIP 3.9.4b currently installed in '/usr/share/hplip'.
hp-check[29897]: info: :
hp-check[29897]: info: :Current contents of '/etc/hp/
hp-check[29897]: info: :# hplip.conf. Generated from hplip.conf.in by configure.
and here is the hp-toolbox -g result:
alberto@host668:~$ hp-toolbox -g
HP Linux Imaging and Printing System (ver. 3.9.4b)
HP Device Manager ver. 15.0
Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
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Any help is welcome.
Best Regards,
Alberto Zeni
Question information
- Language:
- English Edit question
- Status:
- Solved
- For:
- HPLIP Edit question
- Assignee:
- No assignee Edit question
- Solved by:
- Alberto
- Solved:
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