error 5012 HP DeskJet 4155e Debian 12--how to fix?

Asked by violet clare

successfully(?) installed HP DeskJet 4155e via USB connection with HPLIP toolbox, but as soon as i re-opened HPLIP toolbox (it froze while installing the printer), i saw that the DeskJet had error 5012! how do i fix this? i have been unable so far to find any Debian-specific info online.

OS: Debian 12
laptop, if it matters, is a HP Pavilion 15 from 2020
let me know if you need any other info

thank you in advance for your help!! :-)

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violet clare
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violet clare (finalgirlfall) said :

realized the issue--it was because i had my laptop connected via USB, i think?