HPLIP

hplip 3.22.6 on manjaro always shows HP 1132 in a "busy" state

Asked by Mladen Adamovic

I did update packages recently and now my HP is always in a busy state, so I cannot print.

I tried to reinstall, setup plugin, but still it doesn't work.

This is hp-doctor output:

P Linux Imaging and Printing System (ver. 3.22.6)
Self Diagnse Utility and Healing Utility ver. 1.0

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

HP Linux Imaging and Printing System (ver. 3.22.6)
Self Diagnse Utility and Healing Utility ver. 1.0

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Checking for Deprecated items....
error: This distro (i.e manjarolinux 22.0) is either deprecated or not yet supported.
The diagnosis is limited on unsupported platforms. Do you want to continue?(y=yes*, n=no):

Checking for HPLIP updates....

HP Linux Imaging and Printing System (ver. 3.22.6)
HPLIP upgrade latest version ver. 1.0

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

error: HPLIP upgrade is disabled by Archlinux for security reasons, see https://bugs.archlinux.org/task/38083 - if you like to upgrade HPLIP, use the Archlinux software package manager pacman.

Done.
error: Failed to upgrade latest HPLIP. Is hp-upgrade already running (i.e. foreground or background)?

Checking for Dependencies....
warning: 26-22.0 version is not supported. Using 26-21.2 versions dependencies to verify and install...

---------------
| SYSTEM INFO |
---------------

 Kernel: 5.10.141-1-MANJARO #1 SMP PREEMPT Mon Sep 5 10:15:26 UTC 2022 GNU/Linux
 Host: mladen-z97d3h
 Proc: 5.10.141-1-MANJARO #1 SMP PREEMPT Mon Sep 5 10:15:26 UTC 2022 GNU/Linux
 Distribution: 26 22.0
 Bitness: 64 bit

-----------------------
| HPLIP CONFIGURATION |
-----------------------

HPLIP-Version: HPLIP 3.22.6
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for 26 distro 22.0 version

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.22.6

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.22.6
html=/usr/share/doc/hplip-3.22.6
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.22.6
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no
class-driver=no

Current contents of '/var/lib/hp/hplip.state' file:
[plugin]
installed = 1
eula = 1
version = 3.22.6

Current contents of '~/.hplip/hplip.conf' file:
[commands]
scan = /usr/bin/xsane -V %SANE_URI%

[fax]
email_address =
voice_phone =

[installation]
date_time = 09/18/22 19:14:50
version = 3.22.6

[last_used]
device_uri = "hp:/usb/HP_LaserJet_Professional_M1132_MFP?serial=000000000QH655V5PR1a"
printer_name = HP_LaserJet_Professional_M1132_MFP
working_dir = /hd/Downloads/hplip-3.22.6-plugin.run

[polling]
device_list =
enable = false
interval = 5

[refresh]
enable = false
rate = 30
type = 1

[settings]
systray_messages = 0
systray_visible = 0

[upgrade]
last_upgraded_time = 1617461977
notify_upgrade = false
pending_upgrade_time = 0

 <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>

-------------------------
| External Dependencies |
-------------------------

 cups CUPS - Common Unix Printing System REQUIRED 1.1 2.4.2 OK 'CUPS Scheduler is running'
 gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.56.1 OK -
 xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK -
 scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.1.1 OK -
 dbus DBus - Message bus system REQUIRED - 1.14.0 OK -
 policykit PolicyKit - Administrative policy framework OPTIONAL - 121 OK -
 network network -wget OPTIONAL - 1.21.3 OK -
 avahi-utils avahi-utils OPTIONAL - 0.8 OK -

------------------------
| General Dependencies |
------------------------

 libjpeg libjpeg - JPEG library REQUIRED - - OK -
 cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 2.4.2 OK -
 cups-image CUPS image - CUPS image development files REQUIRED - 2.4.2 OK -
 libpthread libpthread - POSIX threads library REQUIRED - b'2.36' OK -
 libusb libusb - USB library REQUIRED - 1.0 OK -
 sane SANE - Scanning library REQUIRED - 1.1.1 OK -
 sane-devel SANE - Scanning library development files REQUIRED - 1.1.1 OK -
 libavahi-dev libavahi-dev REQUIRED - - OK -
 libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.9.1 OK -
 libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.1 OK -
 python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.10.6 OK -
 error: python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - MISSING 'python3-notify2 needs to be installed'
 error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 OPTIONAL 4.0 - MISSING 'python3-pyqt4-dbus needs to be installed'
 error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 - MISSING 'python3-pyqt4 needs to be installed'
 python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.18 OK -
 python3-xml Python XML libraries REQUIRED - 2.4.8 OK -
 python3-devel Python devel - Python development files REQUIRED 2.2 3.10.6 OK -
 python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 9.2.0 OK -
 python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.6.11 OK -

--------------
| COMPILEDEP |
--------------

 libtool libtool - Library building support services REQUIRED - 2.4.7 OK -
 gcc gcc - GNU Project C and C++ Compiler REQUIRED - 12.2.0 OK -
 make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.3 OK -

---------------------
| Python Extentions |
---------------------

 cupsext CUPS-Extension REQUIRED - 3.22.6 OK -
 hpmudext IO-Extension REQUIRED - 3.22.6 OK -

----------------------
| Scan Configuration |
----------------------

 hpaio HPLIP-SANE-Backend REQUIRED - 3.22.6 OK 'hpaio found in /etc/sane.d/dll.conf'
 scanext Scan-SANE-Extension REQUIRED - 3.22.6 OK -

------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------

device `hpaio:/usb/HP_LaserJet_Professional_M1132_MFP?serial=000000000QH655V5PR1a' is a Hewlett-Packard HP_LaserJet_Professional_M1132_MFP all-in-one
device `hpaio:/usb/HP_LaserJet_Professional_M1132_MFP?serial=000000000QH655V5PR1a' is a Hewlett-Packard HP_LaserJet_Professional_M1132_MFP all-in-one

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

  Device URI Model
  ---------------------------------------------------------------------- --------------------------------------
  hp:/usb/HP_LaserJet_Professional_M1132_MFP?serial=000000000QH655V5PR1a HP LaserJet Professional M1132 MFP

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

HP_LaserJet_Professional_M1132_MFP
----------------------------------
Type: Printer
Device URI: hp:/usb/HP_LaserJet_Professional_M1132_MFP?serial=000000000QH655V5PR1a
PPD: /etc/cups/ppd/HP_LaserJet_Professional_M1132_MFP.ppd
warning: Failed to read /etc/cups/ppd/HP_LaserJet_Professional_M1132_MFP.ppd ppd file
PPD Description:
Printer status: printer HP_LaserJet_Professional_M1132_MFP is idle. enabled since Sun 18 Sep 2022 07:13:58 PM CEST
Communication status: Good

--------------
| PERMISSION |
--------------

USB HP_LaserJet_Professional_M1132_MFP Required - - OK Node:'/dev/bus/usb/003/006' Perm:' root lp rw- rw- rw- rw- rw- r--'

Checking Permissions....

Checking for Configured Queues....
warning: Fail to read ppd=/etc/cups/ppd/HP_LaserJet_Professional_M1132_MFP.ppd file
warning: Insufficient permission to access file /etc/cups/ppd/HP_LaserJet_Professional_M1132_MFP.ppd
warning: Could not complete Queue(s) configuration check

Checking for HP Properitery Plugin's....
No plug-in printers are configured.

Diagnose completed...

More information on Troubleshooting,How-To's and Support is available on http://hplipopensource.com/hplip-web/index.html

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Launchpad Janitor (janitor) said : 		#1

This question was expired because it remained in the 'Open' state without activity for the last 15 days.