HPLIP

HPLip OS detection fails for POPos

Asked by metzgergine

Hi,

The HPLip installer doesn't currently support POPos, the autoinstaller doesn't recognize the OS while trying to install the dependencies.
*
The error message states :
error: Auto installation is not supported for 'unknown' distro so all dependencies may not be installed.
Please install manually as mentioned in 'http://hplipopensource.com/hplip-web/install/manual/index.html' web-site

yet the webpage returns a "Page not found error"

It's an ubuntu derivative that HP themselves have chosen for their DevOne laptop, so having compatibility for the printer driver system would be nice.

Regards

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brian_p
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Manfred Hampl (m-hampl) said : 		#1

The instructions for manual installation of HPLIP are on
https://developers.hp.com/hp-linux-imaging-and-printing/install/manual/index.html

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brian_p (claremont102) said : 		#2

Knowing the printer model and the Ubuntu version POPos is
based on would help.

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metzgergine (pj2000) said : 		#3

Oops, very sorry about not including those :
Pop!_OS 22.04
HP Envy 5000
the HPLip .run package is the one from the official developers website https://developers.hp.com/hp-linux-imaging-and-printing/
it also seems that version 22.04 of Ubuntu is not yet recognized in the installer, maximum being 21.10
20 20.10 ("Groovy Gorilla", Released 23/10/2020)
21 21.04 ("Hirsute Hippo", Released 22/04/2021)
22 21.10 ("Impish Indri", Released 01/11/2021)

Revision history for this message
Manfred Hampl (m-hampl) said : 		#4

Yes, the HPLIP version available for download on the HPLIP pages does not yet recognize Ubuntu 22.04, but there is a modified version (somewhat older, 3.21.2+dfsg1-2) in the Ubuntu repositories that can be installed with apt on Ubuntu systems (sudo apt install hplip-gui hplip) If Pop!_OS 22.04 uses the same repositories, then it should also work on Pop!_OS.
Eventually you can try a manual installation of the hplip packages for Ubuntu 22.20.

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Best brian_p (claremont102) said : 		#5

The Envy 5000 should be capable of driverless printing and
scanning. That is, HPLIP is not required:

    https://wiki.debian.org/CUPSDriverlessPrinting

Any Ubuntu from 21.04 onwards is designed for a driverless
auto-setup with wireless or USB. Your printer should already
be seen in applications or with 'lpsta -t'.

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metzgergine (pj2000) said : 		#6

hi,

I thought I messed something up, but resetting both PC and printers this afternoon helped.
"lpstat -l" now shows the printer on the network

Thanks to all of you for the diagnostic.