HPLip OS detection fails for POPos

Asked by metzgergine


The HPLip installer doesn't currently support POPos, the autoinstaller doesn't recognize the OS while trying to install the dependencies.
The error message states :
error: Auto installation is not supported for 'unknown' distro so all dependencies may not be installed.
Please install manually as mentioned in 'http://hplipopensource.com/hplip-web/install/manual/index.html' web-site

yet the webpage returns a "Page not found error"

It's an ubuntu derivative that HP themselves have chosen for their DevOne laptop, so having compatibility for the printer driver system would be nice.


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Manfred Hampl (m-hampl) said :

The instructions for manual installation of HPLIP are on

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brian_p (claremont102) said :

Knowing the printer model and the Ubuntu version POPos is
based on would help.

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metzgergine (pj2000) said :

Oops, very sorry about not including those :
Pop!_OS 22.04
HP Envy 5000
the HPLip .run package is the one from the official developers website https://developers.hp.com/hp-linux-imaging-and-printing/
it also seems that version 22.04 of Ubuntu is not yet recognized in the installer, maximum being 21.10
20 20.10 ("Groovy Gorilla", Released 23/10/2020)
21 21.04 ("Hirsute Hippo", Released 22/04/2021)
22 21.10 ("Impish Indri", Released 01/11/2021)

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Manfred Hampl (m-hampl) said :

Yes, the HPLIP version available for download on the HPLIP pages does not yet recognize Ubuntu 22.04, but there is a modified version (somewhat older, 3.21.2+dfsg1-2) in the Ubuntu repositories that can be installed with apt on Ubuntu systems (sudo apt install hplip-gui hplip) If Pop!_OS 22.04 uses the same repositories, then it should also work on Pop!_OS.
Eventually you can try a manual installation of the hplip packages for Ubuntu 22.20.

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Best brian_p (claremont102) said :

The Envy 5000 should be capable of driverless printing and
scanning. That is, HPLIP is not required:


Any Ubuntu from 21.04 onwards is designed for a driverless
auto-setup with wireless or USB. Your printer should already
be seen in applications or with 'lpsta -t'.

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metzgergine (pj2000) said :


I thought I messed something up, but resetting both PC and printers this afternoon helped.
"lpstat -l" now shows the printer on the network

Thanks to all of you for the diagnostic.