faxing files

Asked by Steven Artigas

Running Linux Mint Mate 19.2 with HP LaserJet M1522nf as network multi-function printer. Printer driver is v.3.22.4. Attempting to fax docs from computer files. HP Device Manager sees printer and status is "accepting new jobs." Selecting "Send Fax" opens dialog box at step 2 of 5 and advises "to continue without coverpage, (which in this case is not needed) click "next." This brings up page 3 of 5, "Select files to send" and displays the file system when "Add" is selected. I can go to the file I wish to send (jpg format), select it and choose the "Open" button.

The chosen file does not populate the displayed field, but via the hp icon in the tray I can see that a file has been added to the fax I wish to send, and a black pop-up informs "fax started." At this point, I'm stuck. There is nothing on-screen that allows me to enter the recipient fax number, either manually or from the address book. Also I see no means to execute the fax. What am I missing?

EDIT- Just re-tried this after multiple failures- same input, no options, actually- test fax did go through. Plan to test again to confirm app is working.

Question information

English Edit question
HPLIP Edit question
No assignee Edit question
Last query:
Last reply:
Revision history for this message
Asad Khan (asadkhan890) said :

You are missiog source code and here is a solution for you

Revision history for this message
Steven Artigas (slowpoke47) said (last edit ):

OP here- thank you for responding. Progress made on this issue since I posted, could be resolved. I continued to attempt test faxes, and each time, a few more of the necessary elements appeared in the Device Manager dialog. About a week ago, 2 test faxes successfully sent and by then, all aspects of the steps to send appeared complete.

A few days ago I sent a 16-page fax, 6 files, that appeared to transmit as expected, with "sending p.x" messages on the printer screen, but the transmission stopped during page 3 and an error message came up that the connection had failed. All cables etc, on my end were good. I believe the problem in this case was on the receiving end, but could not confirm because the landline at that location has apparently been out of service also. When this fax eventually completes, I'll post back.

Should there still be an issue here, I'll follow up on your link.

Can you help with this problem?

Provide an answer of your own, or ask Steven Artigas for more information if necessary.

To post a message you must log in.