My Envy 5530 printer has failed in an odd way.

Asked by Suzanne E Hammond

All its functions still work except printing from files. I think I corrupted a file cleaning my pc with Bleachbit as root. It prints its own ink supply file, it scans and makes a file on my PC. It makes copies! How do I fix the files to make it run again? PS my linux Mint is very old distro 2 "Betsy".

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Suzanne E Hammond (moreach) said :
#1

I want to update to a newer Mint but I need to back up first.

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