HP LIP drivers plugins not working properly?

Asked by Mindy

I installed HPLIP that is included in my OS (using Mint 20.1). Just purchased a HP Deskjet 2752e printer. I didn't have any issues printing or scanning the first day I used it (4/19) but today I'm unable to scan and I'm getting messages about needing a plugin. When I went to 123.hp.com I was unable to download anything as it kept telling me there were errors. I can still currently print but cannot scan and I am unable to open the HPLIP fax utility in the menu. Still new to Linux (about a year) and relearning everything.

Goal is to be able to use the printer for printing, scanning and faxing with my Linux Mint 20.1 Ulyssa

Thanks in advance for your knowledge and help.

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brian_p (claremont102) said :

Can you help with this problem?

Provide an answer of your own, or ask Mindy for more information if necessary.

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