Failed scanning with HP 8020 ethernet

Asked by PALMER

Hi ,
I have successfully installed the my new HP Officejet Pro 8020 AIO.
Linux Mint 20.2 (and tested with 20.3 Beta too)
HPlip 3.21.12 ( the last as of today), installed in cli only . The HPlip-gui fails to install due to qt5 issues

It prints perfectly but it does not scan via ethernet.
The error I receive is :
"Failed to start scanner : Error during device I/O"

Strange thing, it scans perfectly if I connect it via USB cable to my laptop.

If I try "hp-check -t "

I get the following error :

/usr/bin/hp-check:685: SyntaxWarning: "is not" with a literal. Did you mean "!="?
  if 'getfacl' not in g and '' is not g and 'file' not in g:
warning: CUPSEXT could not be loaded. Please check HPLIP installation.

Any help ?

Thanks
Palmer

Question information

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Status:
Solved
For:
HPLIP Edit question
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Solved by:
brian_p
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Best brian_p (claremont102) said :
#1

I do not know what is happening with scanning and HPLIP.
However, I do know that your device is supported by sane-airscan.

  https://github.com/alexpevzner/sane-airscan

Do

  sudo apt install sane-airscan

Revision history for this message
PALMER (forum-techfin) said :
#2
Revision history for this message
PALMER (forum-techfin) said :
#3

Thanks brian_p, that solved my question.

Revision history for this message
brian_p (claremont102) said :
#4

Splendid! Thanks for the feedback.