Unable to print in installed printer.
I can install the printer but when I try to print it gets stuck in "processing" and does nithing. I am using ZorinOS 16.
The printer is a Deskjet 2630.
Please keep in mind I have no knowledge of linux and almost none of how to use the terminal.
Thank you in advance for the help.
'hp-check -t' output:
HP Linux Imaging and Printing System (ver. 3.21.10)
Printer/Fax Setup Utility ver. 9.0
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
QStandardPaths: XDG_RUNTIME_DIR not set, defaulting to '/tmp/runtime-root'
Searching... (bus=usb, search=(None), desc=0)
Done.
sala@sala-
/usr/bin/
if 'getfacl' not in g and '' is not g and 'file' not in g:
Saving output in log file: /home/sala/
HP Linux Imaging and Printing System (ver. 3.21.10)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
|Gtk-Message: 15:13:26.288: Failed to load module "canberra-
---------------
| SYSTEM INFO |
---------------
Kernel: 5.11.0-40-generic #44~20.04.2-Ubuntu SMP Tue Oct 26 18:07:44 UTC 2021 GNU/Linux
Host: sala-desktop
Proc: 5.11.0-40-generic #44~20.04.2-Ubuntu SMP Tue Oct 26 18:07:44 UTC 2021 GNU/Linux
Distribution: 27 16
Bitness: 64 bit
-------
| HPLIP CONFIGURATION |
-------
HPLIP-Version: HPLIP 3.21.10
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for zorin distro 16 version
Current contents of '/etc/hp/
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.21.10
[dirs]
home=/usr/
run=/var/run
ppd=/usr/
ppdbase=
doc=/usr/
html=/usr/
icon=/usr/
cupsbackend=
cupsfilter=
drv=/usr/
bin=/usr/bin
apparmor=
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-
foomatic-
foomatic-
hpcups-install=yes
cups-drv-
cups-ppd-install=no
internal-
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-
hpijs-only-build=no
apparmor_build=no
class-driver=no
Current contents of '/var/lib/
[plugin]
installed = 1
eula = 1
version = 3.21.10
Current contents of '~/.hplip/
[upgrade]
notify_upgrade = true
last_upgraded_time = 1637188619
pending_
latest_
[installation]
date_time = 11/18/21 15:13:27
version = 3.21.10
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
-------
| External Dependencies |
-------
cups CUPS - Common Unix Printing System REQUIRED 1.1 2.3.1 OK 'CUPS Scheduler is running'
gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.50 OK -
Gtk-Message: 15:13:28.371: Failed to load module "canberra-
Gtk-Message: 15:13:28.403: Failed to load module "canberra-
xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK -
scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.29 OK -
dbus DBus - Message bus system REQUIRED - 1.12.16 OK -
policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
network network -wget OPTIONAL - 1.20.3 OK -
avahi-utils avahi-utils OPTIONAL - 0.7 OK -
-------
| General Dependencies |
-------
libjpeg libjpeg - JPEG library REQUIRED - - OK -
cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 2.3.1 OK -
cups-image CUPS image - CUPS image development files REQUIRED - 2.3.1 OK -
libpthread libpthread - POSIX threads library REQUIRED - b'2.31' OK -
libusb libusb - USB library REQUIRED - 1.0 OK -
sane SANE - Scanning library REQUIRED - - OK -
sane-devel SANE - Scanning library development files REQUIRED - - OK -
libavahi-dev libavahi-dev REQUIRED - - OK -
libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.8 OK -
libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.1 OK -
python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.8.10 OK -
python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
python3-pyqt5-dbus PyQt 5 DBus - DBus Support for PyQt5 OPTIONAL 5.0 5.14.1 OK -
python3-pyqt5 PyQt 5- Qt interface for Python (for Qt version 4.x) REQUIRED 5.0 5.14.1 OK -
python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.16 OK -
python3-xml Python XML libraries REQUIRED - 2.2.9 OK -
python3-devel Python devel - Python development files REQUIRED 2.2 3.8.10 OK -
python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 8.4.0 OK -
python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.6.2 OK -
--------------
| COMPILEDEP |
--------------
libtool libtool - Library building support services REQUIRED - 2.4.6 OK -
gcc gcc - GNU Project C and C++ Compiler REQUIRED - 9.3.0 OK -
make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.2.1 OK -
-------
| Python Extentions |
-------
cupsext CUPS-Extension REQUIRED - 3.21.10 OK -
hpmudext IO-Extension REQUIRED - 3.21.10 OK -
-------
| Scan Configuration |
-------
hpaio HPLIP-SANE-Backend REQUIRED - 3.21.10 OK 'hpaio found in /etc/sane.
scanext Scan-SANE-Extension REQUIRED - 3.21.10 OK -
-------
| DISCOVERED SCANNER DEVICES |
-------
device `hpaio:
device `hpaio:
device `escl:https:/
device `escl:http://
device `escl:http://
device `hpaio:
device `hpaio:
device `escl:https:/
device `escl:http://
device `escl:http://
-------
| DISCOVERED USB DEVICES |
-------
Device URI Model
-----
hp:/usb/
al=CN92Q8908T06PS
-------
| INSTALLED CUPS PRINTER QUEUES |
-------
HP_DeskJet_
-------
Type: Unknown
Device URI: implicitclass:
PPD: /etc/cups/
warning: Failed to read /etc/cups/
PPD Description:
Printer status: printer HP_DeskJet_
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.
--------------
| PERMISSION |
--------------
USB None Required - - OK Node:'/
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-------
None
Missing Optional Dependencies
-------
None
Total Errors: 0
Total Warnings: 1
Done.
Question information
- Language:
- English Edit question
- Status:
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- For:
- HPLIP Edit question
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