HPLIP

HPLIP GUI & sleeping MFP M234sdw

Asked by Charles Curley

I have an MFP M234sdw on a Debian 11 (Bullseye) system via USB. CUPS works fine with it. However HPLIP seems to think that a sleeping printer is AWOL: "Device is busy, powered down, or unplugged", code 5002. HPLIP is version 3.21.2+dfsg1-2.

Since I don't see a way to search bugs around here, my questions are:

Is this a known problem, or shall I file a bug?

Will a more recent version of HPLIP solve this problem? Compiling from source should work.

Thank you.

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Charles Curley (charlescurley) said : 		#1

OK, I did find a way to search bugs. I searched on several likely terms, and nothing obvious jumped out at me.

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brian_p (claremont102) said : 		#2

> CUPS works fine with it.

You are able to print. Why do you need HPLIP?

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Charles Curley (charlescurley) said : 		#3

On Tue, 09 Nov 2021 14:15:47 -0000
brian_p <email address hidden> wrote:

> You are able to print. Why do you need HPLIP?

To get the status of the printer: how much toner, etc.

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brian_p (claremont102) said : 		#4

> To get the status of the printer: how much toner, etc.

That should be available from the printer's EWS (Embedded
Web Server). http://localhost:6000, I think.

Anyway, I would advise reading the Release Notes for bullseye.

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brian_p (claremont102) said : 		#5

I would imagine this issue is resolved. It would be nice to have it
marked as such.

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brian_p (claremont102) said : 		#6

Questions from the OP:

> Is this a known problem, or shall I file a bug?

The answer is "neither".

> Will a more recent version of HPLIP solve this problem?

"No" is the answer.

Having being given a solution the OP hasn't even the courtesy to
comment on it to help others.

Can you help with this problem?

Provide an answer of your own, or ask Charles Curley for more information if necessary.

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