HPLIP printing issues in Oracle Enterprise Linux 7.9

Asked by Allwin

Hi,

We have Oracle Enterprise Linux 7.9 and CUPS 1.6.3.
No issues in installing HPLIP 3.17.6.

Configured HP LaserJet M609 printer(network). Whenever sending a test print, it ends in status 'stopped(Filter Failed)' ?

Below is the error message:

D [13/Oct/2021:13:06:03 +0100] [Job 22] PID 26685 (/usr/lib/cups/backend/hp) did not catch or ignore signal 13.
d [13/Oct/2021:13:06:03 +0100] select_timeout: JobHistoryUpdate=0
d [13/Oct/2021:13:06:03 +0100] select_timeout(-1): 294 seconds to timeout a client connection
D [13/Oct/2021:13:06:03 +0100] [Job 22] : ERROR: HPPS filter failure
d [13/Oct/2021:13:06:03 +0100] select_timeout: JobHistoryUpdate=0
d [13/Oct/2021:13:06:03 +0100] process_children()
d [13/Oct/2021:13:06:03 +0100] cupsdFinishProcess(pid=26684, name=0x7fff72fe1950, namelen=1024, job_id=0x7fff72fe194c(22)) = "/usr/lib/cups/filter/hpps"
D [13/Oct/2021:13:06:03 +0100] [Job 22] PID 26684 (/usr/lib/cups/filter/hpps) stopped with status 1.
d [13/Oct/2021:13:06:03 +0100] select_timeout: JobHistoryUpdate=0
d [13/Oct/2021:13:06:03 +0100] finalize_job(job=0x55af672c5930(22))
d [13/Oct/2021:13:06:03 +0100] cupsdSetPrinterReasons(p=0x55af6726f460(PRNT01),s="-connecting-to-device,cups-remote-pending,cups-remote-pending-held,cups-remote-processing,cups-remote-stopped,cups-remote-canceled,cups-remote-aborted,cups-remote-completed"
d [13/Oct/2021:13:06:03 +0100] cupsdSetPrinterReasons(p=0x55af6726f460(PRNT01),s="-offline-report"
d [13/Oct/2021:13:06:03 +0100] cupsdDeleteProfile(profile="(null)")
d [13/Oct/2021:13:06:03 +0100] cupsdRemoveSelect(fd=17)
d [13/Oct/2021:13:06:03 +0100] cupsdSetJobState(job=0x55af672c5930(22), state=5, newstate=6, action=0, message="%s")
d [13/Oct/2021:13:06:03 +0100] stop_job(job=0x55af672c5930(22), action=0)
d [13/Oct/2021:13:06:03 +0100] cupsdAddEvent(event=job-state-changed, dest=0x55af6726f460(PRNT01), job=0x55af672c5930(22), text="%s", ...)
D [13/Oct/2021:13:06:03 +0100] Discarding unused job-state-changed event...
E [13/Oct/2021:13:06:03 +0100] [Job 22] Job stopped due to filter errors; please consult the error_log file for details.
D [13/Oct/2021:13:06:03 +0100] cupsdMarkDirty(---J-)
D [13/Oct/2021:13:06:03 +0100] cupsdSetBusyState: newbusy="Printing jobs and dirty files", busy="Printing jobs"
D [13/Oct/2021:13:06:03 +0100] cupsdSetBusyState: newbusy="Printing jobs and dirty files", busy="Printing jobs and dirty files"
d [13/Oct/2021:13:06:03 +0100] cupsdAddEvent(event=printer-state-changed, dest=0x55af6726f460(PRNT01), job=(nil)(0), text="%s "%s" state changed to %s.", ...)
D [13/Oct/2021:13:06:03 +0100] Discarding unused printer-state-changed event...
d [13/Oct/2021:13:06:03 +0100] cupsdSetPrinterReasons(p=0x55af6726f460(PRNT01),s="-paused"
d [13/Oct/2021:13:06:03 +0100] cupsdCheckJobs: 1 active jobs, sleeping=0, reload=0, curtime=1634126763
d [13/Oct/2021:13:06:03 +0100] cupsdCheckJobs: Job 22 - dest="PRNT01", printer=(nil), state=6, cancel_time=0, hold_until=1634126564, kill_time=1634127063, pending_cost=0, pending_timeout=0
d [13/Oct/2021:13:06:03 +0100] select_timeout: JobHistoryUpdate=0
d [13/Oct/2021:13:06:04 +0100] cupsdSaveJob(job=0x55af672c5930(22)): job->attrs=0x55af672f3570
D [13/Oct/2021:13:06:04 +0100] [Job 22] Unloading...
d [13/Oct/2021:13:06:04 +0100] select_timeout: JobHistoryUpdate=0
d [13/Oct/2021:13:06:04 +0100] select_timeout(0): 30 seconds to write dirty config/state files
d [13/Oct/2021:13:06:06 +0100] cupsdAcceptClient(lis=0x55af67230b60(10)) Clients=1
D [13/Oct/2021:13:06:06 +0100] cupsdAcceptClient: skipping getpeercon()
D [13/Oct/2021:13:06:06 +0100] [Client 16] Accepted from 192.21.202.162:631 (IPv4)
d [13/Oct/2021:13:06:06 +0100] cupsdAddSelect(fd=16, read_cb=0x55af656f8e00, write_cb=(nil), data=0x55af672c6a90)
d [13/Oct/2021:13:06:06 +0100] cupsdCheckJobs: 1 active jobs, sleeping=0, reload=0, curtime=1634126766
d [13/Oct/2021:13:06:06 +0100] cupsdCheckJobs: Job 22 - dest="PRNT01", printer=(nil), state=6, cancel_time=0, hold_until=1634126564, kill_time=1634127063, pending_cost=0, pending_timeout=0
d [13/Oct/2021:13:06:06 +0100] select_timeout: JobHistoryUpdate=0

Thanks,

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Launchpad Janitor (janitor) said :
#1

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

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Allwin (arajarathinam) said :
#2

Still we are having issues, can anyone provide guidance on it ?

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Launchpad Janitor (janitor) said :
#3

This question was expired because it remained in the 'Open' state without activity for the last 15 days.