hp-plugin fails for ScanJet Pro 2000 s2
Hi all, I'm currently using Kubuntu 21.04.
I'm trying to setup my ScanJet Pro 2000 s2 (connected via usb) and installed hplip-3.21.8.run according to the instructions here: https:/
The installation works fine until it tries to setup the scanner itself in Step 13. After replugging the USB-cable, it gets detected without problems. Then, both options of the driver plugin-installer fail though:
- When trying to download the plug-in from the HP server, following error is thrown in the terminal:
Checking for network connection...
Downloading plug-in from:
Traceback (most recent call last):
File "/usr/share/
os_name = platform.dist()[0]
AttributeError: module 'platform' has no attribute 'dist'
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/share/
status, download_
File "/usr/share/
core = core_install.
File "/usr/share/
self.
File "/usr/share/
self.
File "/usr/share/
distro_name = get_distro_
File "/usr/share/
os_name = distro.
File "/usr/lib/
return _distro.
File "/usr/lib/
self.version(),
File "/usr/lib/
self.
File "/usr/lib/
return self._lsb_
File "/usr/lib/
ret = obj.__dict_
File "/usr/lib/
stdout = subprocess.
File "/usr/lib/
return run(*popenargs, stdout=PIPE, timeout=timeout, check=True,
File "/usr/lib/
raise CalledProcessEr
subprocess.
Error in sys.excepthook:
Traceback (most recent call last):
File "/usr/lib/
with os.fdopen(
PermissionError: [Errno 13] Permission denied: '/var/crash/
Original exception was:
Traceback (most recent call last):
File "/usr/share/
os_name = platform.dist()[0]
AttributeError: module 'platform' has no attribute 'dist'
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/share/
status, download_
File "/usr/share/
core = core_install.
File "/usr/share/
self.
File "/usr/share/
self.
File "/usr/share/
distro_name = get_distro_
File "/usr/share/
os_name = distro.
File "/usr/lib/
return _distro.
File "/usr/lib/
self.version(),
File "/usr/lib/
self.
File "/usr/lib/
return self._lsb_
File "/usr/lib/
ret = obj.__dict_
File "/usr/lib/
stdout = subprocess.
File "/usr/lib/
return run(*popenargs, stdout=PIPE, timeout=timeout, check=True,
File "/usr/lib/
raise CalledProcessEr
subprocess.
When selecting the option to install a local copy of the file (what I don't have anyways I think), the following error is thrown:
kf.kio.core: KIO Connection server not listening, could not connect
kf.kio.core: couldn't create slave: "Can not create socket for launching io-slave for protocol 'tags'."
kf.kio.core: "Unable to create io-slave. Can not create socket for launching io-slave for protocol 'tags'."
kf.kio.core: KIO Connection server not listening, could not connect
kf.kio.core: couldn't create slave: "Can not create socket for launching io-slave for protocol 'file'."
kf.kio.core: KIO Connection server not listening, could not connect
kf.kio.core: couldn't create slave: "Can not create socket for launching io-slave for protocol 'file'."
kf.config.core: Couldn't write "/home/
kf.config.core: Couldn't write "/home/
The disk is definitely not full with ~1.5TB unused space.
Running hp-plugin yields the same result.
Connecting to the scanner via xSane or skanlite afterwards fails with an Error during device I/O.
Any help is appreciated, thanks in advance.
Question information
- Language:
- English Edit question
- Status:
- Open
- For:
- HPLIP Edit question
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