Cannot setup scanner with hplip
I am unable to set up the scanner with my new Deskjet 2710. I set out below details and I hope that you can solve the problem please.
1. Linux Mint 19.3
2. HP Deskjet 2710
3. Relevant error message re scanner from HP Check printed below:
HP_DeskJet_
-------
Type: Unknown
Device URI: ipps://
PPD: /etc/cups/
warning: Failed to read /etc/cups/
PPD Description:
Printer status: printer HP_DeskJet_
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.
4 & 5. I installed the new printer with hplip 3.21.2. The printer installed perfectly and I ran Hpsetup.
At stage 4, it accepted my wifi key code, then froze. I can supply screenshot images if it will help.
Question information
- Language:
- English Edit question
- Status:
- Solved
- For:
- HPLIP Edit question
- Assignee:
- No assignee Edit question
- Solved by:
- Manfred Hampl
- Solved:
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