hp-plugin installation fails on ubuntu 20.04
Hi,
I am having trouble setting up my printer in Ubuntu 20.04 with hplip 3.21.2 as the plugin installation fails.
I downloaded the plugin manually and installed it via sudo sh as stated in ticket 690914.
When running hp-setup afterwards to setup the printer, the plugin installer comes up again and even when specifying the path of the plugin, the installer fails with the following message:
x@z: hp-setup
HP Linux Imaging and Printing System (ver. 3.21.2)
Printer/Fax Setup Utility ver. 9.0
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Searching... (bus=net, timeout=5, ttl=4, search=(None) desc=0, method=slp)
HP Linux Imaging and Printing System (ver. 3.21.2)
Plugin Download and Install Utility ver. 2.1
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
HP Linux Imaging and Printing System (ver. 3.21.2)
Plugin Download and Install Utility ver. 2.1
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Downloading plug-in from: file://
Traceback (most recent call last):
File "/usr/share/
os_name = platform.dist()[0]
AttributeError: module 'platform' has no attribute 'dist'
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/share/
status, download_
File "/usr/share/
core = core_install.
File "/usr/share/
self.
File "/usr/share/
self.
File "/usr/share/
distro_name = get_distro_
File "/usr/share/
os_name = distro.
File "/usr/lib/
return _distro.
File "/usr/lib/
self.version(),
File "/usr/lib/
self.
File "/usr/lib/
return self._lsb_
File "/usr/lib/
ret = obj.__dict_
File "/usr/lib/
stdout = subprocess.
File "/usr/lib/
return run(*popenargs, stdout=PIPE, timeout=timeout, check=True,
File "/usr/lib/
raise CalledProcessEr
subprocess.
Error in sys.excepthook:
Traceback (most recent call last):
File "/usr/lib/
with os.fdopen(
PermissionError: [Errno 13] Keine Berechtigung: '/var/crash/
Original exception was:
Traceback (most recent call last):
File "/usr/share/
os_name = platform.dist()[0]
AttributeError: module 'platform' has no attribute 'dist'
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/share/
status, download_
File "/usr/share/
core = core_install.
File "/usr/share/
self.
File "/usr/share/
self.
File "/usr/share/
distro_name = get_distro_
File "/usr/share/
os_name = distro.
File "/usr/lib/
return _distro.
File "/usr/lib/
self.version(),
File "/usr/lib/
self.
File "/usr/lib/
return self._lsb_
File "/usr/lib/
ret = obj.__dict_
File "/usr/lib/
stdout = subprocess.
File "/usr/lib/
return run(*popenargs, stdout=PIPE, timeout=timeout, check=True,
File "/usr/lib/
raise CalledProcessEr
subprocess.
Any suggestions on what to do?
Question information
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