Scanner not working in Ubuntu 20.04

Asked by Navin Talati on 2021-02-08

My OS is Ubuntu 20.04

The default Document Scanner is not working. Either it scanes 1 or 2 pages and hangs or sometimes hangs even in opening.

I also installed HPLIP form its official web:
https://developers.hp.com/hp-linux-imaging-and-printing/install/install/index
https://developers.hp.com/hp-linux-imaging-and-printing/gethplip
https://sourceforge.net/projects/hplip/
It also hangs. Not working.

The Printer is HP LaserJet M1005 MFP

How to resolve this issues.

Question information

Language:
English Edit question
Status:
Open
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Last query:
2021-02-24
Last reply:
2021-02-22
shivani mandora (shivani1708) said : #1

Hi ,

You are seeing this issue because of ippusbxd process running in Ubuntu which is holding all the USB interfaces and failed to scan .
It is an issue from Ubutnu distro.

Below is temporary solution:

1. Scan via network
2. kill ippusbxd process and try to scan via below command:

ps -aux | grep "ippusbxd"
kill -9 PID

Navin Talati (n-m-talati) said : #2

Hi, Shivani,
How to Scan via network?
Please explain in detail, as I am not a compu-tech person.
regards.

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