HP Device Manager Cannot Install HP-Plugin on Manajaro-ARM Distro

Asked by JF Lim on 2021-01-07

Hi HP-Support,

HP-LaserJet-1020 connected to ARM64 device running Linux Manjaro-ARM via USB. Unable to paste HP Device screen capture on this page.

I am facing issue on getting HP-LaserJet-1020 to work on Manjaro-ARM as the HP Device Manager cannot complete the configuration or install the necessary hp-plugin for the HP-LaserJet-1020 the error message:

Plug-in version: 3.20.11
Installed HPLIP version: 3.20.11
Number of files to install: 64

note: Using PyQt5
warning: manjaro-arm distro is not found in AUTH_TYPES
qt.qpa.xcb: QXcbConnection: XCB error: 3 (BadWindow), sequence: 874, resource id: 10530186, major code: 40 (TranslateCoords), minor code: 0
Plugin installation failed

"Unable to receive key from keyserver"

For your info, The same ARM64 device running Debian Buster-ARM64 or Ubuntu Focal-ARM64 have no issue with the HP Device Manager downloading the HP-Plugin for the printer and HP-LaserJet-1020 to print but in Manjaro-ARM the HP-Device-Manager cannot complete the installation of the required hp-plugin due to "manjaro-arm distro is not found in AUTH_TYPES" and "Unable to receive key from keyserver".

Question information

Language:
English Edit question
Status:
Answered
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Last query:
2021-01-07
Last reply:
2021-01-11
shivani mandora (shivani1708) said : #1

Hi ,

Manjaro-ARM is not supported by HPLIP. Hence you are seeing this error.

Can you help with this problem?

Provide an answer of your own, or ask JF Lim for more information if necessary.

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