Impossible to install hplip plugin on linux mint 20
Hello,
I have installed HPLIP (3.20.11) on my Linux Mint 20, but I cant install the plugin. I got this error message :
-------------------
| DOWNLOAD PLUGIN |
-------------------
Checking for network connection...
Downloading plug-in from:
Downloading plug-in: [\ ] 0% Traceback (most recent call last):
File "/usr/share/
os_name = platform.dist()[0]
AttributeError: module 'platform' has no attribute 'dist'
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/bin/
status, plugin_path, error_str = pluginObj.
File "/usr/share/
core = core_install.
File "/usr/share/
self.
File "/usr/share/
self.
File "/usr/share/
distro_name = get_distro_
File "/usr/share/
os_name = distro.
File "/usr/lib/
return _distro.
File "/usr/lib/
self.version(),
File "/usr/lib/
self.
File "/usr/lib/
return self._lsb_
File "/usr/lib/
ret = obj.__dict_
File "/usr/lib/
stdout = subprocess.
File "/usr/lib/
return run(*popenargs, stdout=PIPE, timeout=timeout, check=True,
File "/usr/lib/
raise CalledProcessEr
subprocess.
Error in sys.excepthook:
Traceback (most recent call last):
File "/usr/lib/
with os.fdopen(
FileNotFoundError: [Errno 2] No such file or directory: '/var/crash/
Original exception was:
Traceback (most recent call last):
File "/usr/share/
os_name = platform.dist()[0]
AttributeError: module 'platform' has no attribute 'dist'
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/bin/
status, plugin_path, error_str = pluginObj.
File "/usr/share/
core = core_install.
File "/usr/share/
self.
File "/usr/share/
self.
File "/usr/share/
distro_name = get_distro_
File "/usr/share/
os_name = distro.
File "/usr/lib/
return _distro.
File "/usr/lib/
self.version(),
File "/usr/lib/
self.
File "/usr/lib/
return self._lsb_
File "/usr/lib/
ret = obj.__dict_
File "/usr/lib/
stdout = subprocess.
File "/usr/lib/
return run(*popenargs, stdout=PIPE, timeout=timeout, check=True,
File "/usr/lib/
raise CalledProcessEr
subprocess.
Failed to install Plugin. Please run 'hp-plugin' command to install plugin manually
Diagnose completed...
More information on Troubleshooting
Question information
- Language:
- English Edit question
- Status:
- Answered
- For:
- HPLIP Edit question
- Assignee:
- No assignee Edit question
- Last query:
- 2020-12-18
- Last reply:
- 2020-12-19
Manfred Hampl (m-hampl) said : | #1 |
Try manually downloading the plugin installer in the version fitting to your HPLIP Installation from https:/
sh hplip-3.
Can you help with this problem?
Provide an answer of your own, or ask Jean-Pascal GAIFFAS for more information if necessary.