Manjaro-20.2 not supported ?
Hello,
My printer HP Envy-Photo-7800 stopped working. (don't know if it s because manjaro upgrade or printer upgrade)
After troubleshooting, I ran hplip-3.20.11.run
and it tells me manjarolinux-20.2 is not supported.
what should I do now ??
hp-setup would find my printer only in manual discovery, and I would get an error message that the PPD file is not found.
I can see an ppd file for envy-photo-7800 in he /usr/ppd/HP folder, but it won't take it.
Thank you !
Question information
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- HPLIP Edit question
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| brian_p (claremont102) said : | #1 |
Hello Feydreva,
Give what you get for
lpinfo -v
Regards,
Brian.
| Feydreva (feydreva) said : | #2 |
Hello,
So my printer issue was solved by doing the following steps :
sudo systemctl disable org.cups.
sudo systemctl disable org.cups.
sudo systemctl disable org.cups.cupsd.path
sudo systemctl enable --now cups.service
sudo systemctl enable --now cups.socket
sudo systemctl enable --now cups.path
Now for lpinfo -v I get :
file cups-brf:/
network beh
network http
network ipp
network https
network ipps
network lpd
network socket
network smb
network dnssd:/
network socket:
network ipps://
and I run hplip-3.20.11.run i still get :
error: manjarolinux-20.2 version is not supported, so all dependencies may not be installed. However trying to install using manjarolinux-20.1.1 version packages.
but since I did the step above, printer is seen, and ppd is found when I do a hp-setup.
| shivani mandora (shivani1708) said : | #3 |
Hi ,
Manajro 20.2 is not supported. It will be supported in our next release,
Can you help with this problem?
Provide an answer of your own, or ask Feydreva for more information if necessary.
