Is hplip 3.20.11 compatible with ubuntu 20.04.1?

Asked by Ralph Little on 2020-12-03

HP Envy 5000 printer is not functional in Ubuntu 20.04.1 but works in 18.04.

Question information

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Status:
Solved
For:
HPLIP Edit question
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Solved by:
shivani mandora
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Revision history for this message
shivani mandora (shivani1708) said :
#1

Hi ,

Can you please let me know user secnario?
How are you using the printer tp print?

Revision history for this message
Ralph Little (ralphlittle) said :
#2

The
problem is solved.

On Fri, Dec 4, 2020 at 2:25 AM shivani mandora <
<email address hidden>> wrote:

> Your question #694339 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/694339
>
> Status: Open => Needs information
>
> shivani mandora requested more information:
> Hi ,
>
> Can you please let me know user secnario?
> How are you using the printer tp print?
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/hplip/+question/694339
>
> You received this question notification because you asked the question.
>

Revision history for this message
brian_p (claremont102) said :
#3

> The problem is solved.

Nice to know. Shouldn't you then mark the issue as such?

Would you advise other users to employ the same technique as you used?

Revision history for this message
Best shivani mandora (shivani1708) said :
#4

Hi Ralph,

If your issue is resolved. Can you please close it?

Revision history for this message
Ralph Little (ralphlittle) said :
#5

I decided to connect HP-5000 series through usb cable and it works.

Revision history for this message
Ralph Little (ralphlittle) said :
#6

Thank you!

On Fri, Dec 11, 2020 at 8:15 PM Ralph Little <
<email address hidden>> wrote:

> Your question #694339 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/694339
>
> Status: Answered => Solved
>
> You confirmed that the question is solved:
> I decided to connect HP-5000 series through usb cable and it works.
>
> --
> You received this question notification because you asked the question.
>