Unable to scan from HPEnvy6234 printer but have been able to print since installationcan print?

Asked by Kathleen Thompson on 2020-11-08

Have downloaded HPLIP as instructed but getting message To scan to computer visit 123hp.com/setup to download HP software (full software & drivers)

Question information

Language:
English Edit question
Status:
Expired
For:
HPLIP Edit question
Assignee:
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Last query:
2020-11-09
Last reply:
2020-11-24

This question was reopened

shivani mandora (shivani1708) said : #1

Hi,

Please provide distro details and driver details.

Sorry what are distro details and driver details??? I just put a disc in to load printer originally and it has printed merrily since and when on windows scanned too but now am on Linux Mint will not scan if that helps

Launchpad Janitor (janitor) said : #3

This question was expired because it remained in the 'Open' state without activity for the last 15 days.