error 5012 hp printer 2724

Asked by Valerie on 2020-10-26

Solved : I don't now how i did it and what i did (something with CUPS) but now it works :-)

Hello, I installed a new HP printer deskjet2724 on my laptop with Ubuntu 20.4. - with hplip 3.20.9. The printer printed 1 test page, but after that nothing-> it keeps giving the communication error code 5012. I try this with an usb connection. Can someone help me? Thanks

Question information

Language:
English Edit question
Status:
Answered
For:
HPLIP Edit question
Assignee:
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Last query:
2020-10-26
Last reply:
2020-10-29

This question was reopened

shivani mandora (shivani1708) said : #1

Hi ,

Ubuntu 20.04 is supported with few limitations in HPLIP. Hence you are seeing device busy error.

Could you please refer below link for your bug:

https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206

You can print via network instead of USB.

Can you help with this problem?

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