I can't print on my new HP Deskjet Plus 4130

Asked by Martin Wynne

I have a new HP Deskjet Plus 4130. I have set it up with my Android phone using the HP Smart map. My Ubuntu laptop can see it on the network, but when I send print jobs to it, they appear in the queue as 'processing' but don't print. Likewise, my Document Scan programme can see the printer, but it won't scan documents.

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brian_p (claremont102) said :
#1

You're wireless connected? It would be useful to have the outputs of

  avahi-browse -rt _ipp._tcp
  avahi-browse -rt _uscan._tcp
  scanimage -L
  driverless

--
Brian.

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Launchpad Janitor (janitor) said :
#2

This question was expired because it remained in the 'Needs information' state without activity for the last 15 days.