HP 1020 Laserjet Printer won't print in linux mint 19.3

Asked by Richard Lilley on 2020-07-19

HP-plugin won't finish and hp-setup doesn't help.
It finds and installs my USB connected printer but every time I try to print a test page I get errors like "Error 5012" or "code 12 error"
or"python gobject/dbus may not be installed" or "plug-in install failed"

error: Unable to communicate with device (code=12): hp:/usb/HP_LaserJet_1020?serial=JL2RZ2M
error: Unable to print to printer. Please check device and try again.
Before this error happens, I had the system add the printer and i tried to print a test sheet, no joy

Running out of ideas, need some help, not a Linux expert (yet)
I'm using version 3.20.6 of HPLIP

Question information

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HPLIP Edit question
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Last query:
2020-07-19
Last reply:
2020-07-25
shivani mandora (shivani1708) said : #1

Hi ,

Could you please provide output of hp-check command.

Can you help with this problem?

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