Trouble with scann MFP M 28

Asked by billbob on 2020-06-25

I've got a trouble to scan document with MFP M 28 laserjet pro.
I can print but when I want to scan with Simple Scan I've got a message impossible and I try to find a solution and I find this message :

checking for Configured Queues....
error: PPD /etc/cups/ppd/.ppd file not found
warning: is not HP Device.
warning: Fail to read ppd=/etc/cups/ppd/.ppd file
warning: Insufficient permission to access file /etc/cups/ppd/.ppd
warning: Could not complete Queue(s) configuration check
Checking for HP Properitery Plugin's....
No plug-in printers are configured.

Driver plug in required but I can't find it and I still use HP device manager.
thinks for your help

Question information

Language:
English Edit question
Status:
Solved
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Solved by:
shivani mandora
Solved:
2020-06-30
Last query:
2020-06-30
Last reply:
2020-06-30
Best shivani mandora (shivani1708) said : #1

Hi ,

You can install plugin from below location and again check the scan:

https://developers.hp.com/hp-linux-imaging-and-printing/plugins

billbob (billbob) said : #2

thinks for your help. It's work !