My pdf fles usualy print as (binary ??) garbage.

Asked by Jesse Weil

I have a HP Laser MFP 135w printer and a Kubuntu operating system on my PC. When I try to print pdf files, most of the time it does not print the text or picture in the file, but instead it prints one or two lines of strange symbols, which may be some sort of binary code, at the top of the page and then prints another such page, and another, etc. Each page has different symbols. Occasionally it will properly print the text in the pdf file. What can I do to make it always do the printing properly, and not the wierd output? As far as I can tell, I do exactly the same print commands and options for the garbage as the proper output. My operating system is Kubuntu 18.04. The printer was purchased in January of 2020. The problem occurs with a WiFi connection between the printer and PC, and possibly with a cable connection, though I'm not sure if I succeeded with the cable connection.

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Status:
Expired
For:
HPLIP Edit question
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brian_p (claremont102) said :
#1

On your WiFi connection, get the outputs of

avahi-browse -rt _ipp._tcp

and

avahi-browse -rt _uscan._tcp

Cheers,

Brian.

Revision history for this message
brian_p (claremont102) said :
#2

The output of the command 'driverless' would also be useful.

Revision history for this message
Jesse Weil (jweil) said :
#3

Dear Brian,
      Thanks very much for your offer to help me. Unfortunately, I'm
somewhat of a novice on computers, so I don't understand how to carry
out your requests. I don't understand where to go to try to use the
avahi-browse commands, if that is what they are, to get any output.
      Also, I don't understand how or where to use your followup
request concerning "driverless". When I use "driverless" as a command
on a terminal, it produces mo obvious output, but man driverless does
produce the driverless manual, so I guess I do have the command in my
system. So where should I look for its output?
      I await your suggestions/instructions.

       Best regards,
       Jess Weil
On Wed, 20 May 2020, brian_p wrote:

> Your question #690854 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/690854
>
> Status: Open => Needs information
>
> brian_p requested more information:
> On your WiFi connection, get the outputs of
>
> avahi-browse -rt _ipp._tcp
>
> and
>
> avahi-browse -rt _uscan._tcp
>
> Cheers,
>
> Brian.
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/hplip/+question/690854
>
> You received this question notification because you asked the question.
>

Revision history for this message
Launchpad Janitor (janitor) said :
#4

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

Revision history for this message
Jesse Weil (jweil) said :
#5

Dear Sir,
      I request that you keep this question of mine open. I have been
extremely busy, but hope to comply with the requests of Brian_p for
more information in the next few days. It is still a problem that I
need to solve.
      Please confirm if it can be kept open.
      Thank you.

       Jesse Weil

On Sun, 7 Jun 2020, Launchpad Janitor wrote:

> Your question #690854 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/690854
>
> Status: Open => Expired
>
> Launchpad Janitor expired the question:
> This question was expired because it remained in the 'Open' state
> without activity for the last 15 days.
>
> --
> If you're still having this problem, you can reopen your question either
> by replying to this email or by going to the following page and
> entering more information about your problem:
> https://answers.launchpad.net/hplip/+question/690854
>
> You received this question notification because you asked the question.
>

Revision history for this message
Jesse Weil (jweil) said :
#6

Dear Brian,
          Here is the output I got from the three commands you asked me to run. I hope you can reopen the question, and continue to work on it.
==========================================================================================================weil@weil-ASUS-VivoBook-X705UBR:~$ avahi-browse -rt _ipp._tcp
+ wlp3s0 IPv4 HP Laser MFP 135w (HPF439095E77A6) Internet Printer local
= wlp3s0 IPv4 HP Laser MFP 135w (HPF439095E77A6) Internet Printer local
   hostname = [HPF439095E77A6.local]
   address = [192.168.200.18]
   port = [631]
   txt = ["mopria-certified=2.0" "Staple=F" "Sort=F" "Punch=0" "PaperCustom=T" "Duplex=F" "Copies=T" "Color=F" "Collate=F" "Bind=F" "URF=CP255,FN3,IFU0,IS1-2-19,MT1-2-3-4,OB10,PQ4,RS300,V1.4,W8" "PaperMax=legal-A4" "Scan=T" "Fax=F" "kind=document,envelope,label" "print_wfds=T" "UUID=16a65700-007c-1000-bb49-f439095e77a6" "MDL=HP Laser MFP 135w" "MFG=HP" "usb_CMD=MFG:HP;CMD:SPL,URF,FWV,PIC,RDS,AMPV,PCLM,PWGRaster,EXT;PRN:4ZB83A;MDL:HP Laser MFP 131 133 135-138;CLS:PRINTER;CID:HPLJPCLMSMV1;MODE:SCN,SPL3,R000105;" "usb_MDL=HP Laser MFP 135w" "usb_MFG=HP" "adminurl=http://HPF439095E77A6.local./sws/index.html?link=/sws/app/settings/network/AirPrint/AirPrint.html" "pdl=application/octet-stream,application/x-QPDL,image/urf,application/PCLm" "product=(HP Laser MFP 135w)" "priority=51" "qtotal=1" "rp=ipp/print" "ty=HP Laser MFP 131 133 135-138" "note=" "txtvers=1"]
weil@weil-ASUS-VivoBook-X705UBR:~$ avahi-browse -rt _uscan._tcp
+ wlp3s0 IPv4 HP Laser MFP 135w (HPF439095E77A6) _uscan._tcp local
= wlp3s0 IPv4 HP Laser MFP 135w (HPF439095E77A6) _uscan._tcp local
   hostname = [HPF439095E77A6.local]
   address = [192.168.200.18]
   port = [80]
   txt = ["mopria-certified-scan=1.2" "duplex=F" "is=platen,adf" "cs=color,grayscale,binary" "rs=eSCL" "representation=http://HPF439095E77A6.local./images/printer-icon128.png" "vers=2.63" "UUID=16a65700-007c-1000-bb49-f439095e77a6" "adminurl=http://HPF439095E77A6.local./sws/index.html?link=/sws/app/settings/network/AirPrint/AirPrint.html" "pdl=application/pdf,image/jpeg" "ty=HP Laser MFP 131 133 135-138" "note=" "txtvers=1"]
weil@weil-ASUS-VivoBook-X705UBR:~$ driverless
ipp://HPF439095E77A6.local:631/ipp/print
weil@weil-ASUS-VivoBook-X705UBR:~$
======================================================================================================

                                                                                                                                     Sincerely,
                                                                                                                                     Jesse Weil

Revision history for this message
Launchpad Janitor (janitor) said :
#7

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

Revision history for this message
Jesse Weil (jweil) said :
#8

Dear Sir,
      On June 7 you sent a similar message to the one shown below,
saying that my question was canceled. I responded on June 9 with a
request to keep the questiopnopen, and then again on June 9/10 with
some additional diagnostic information taht Brian P had requested. I
received two replies from Launchpad on June 10 saying that the request
to keep the question open was receved and taht the additional
information was received.
      Since then I've been patiently waiting to hear again from Brian P
or someone else whether the diagnostic information I sent was
useful, and whether other information was needed from me.
      I still have this problem, and request that the Question remain
open, and that someone contact me about whether it can be solved or
if more information is needed from me.

      Sincerely
      Jesse Weil

On Thu, 25 Jun 2020, Launchpad Janitor wrote:

> Your question #690854 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/690854
>
> Status: Open => Expired
>
> Launchpad Janitor expired the question:
> This question was expired because it remained in the 'Open' state
> without activity for the last 15 days.
>
> --
> If you're still having this problem, you can reopen your question either
> by replying to this email or by going to the following page and
> entering more information about your problem:
> https://answers.launchpad.net/hplip/+question/690854
>
> You received this question notification because you asked the question.
>

Revision history for this message
Launchpad Janitor (janitor) said :
#9

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

Revision history for this message
Jesse Weil (jweil) said :
#10

Dear Sir,
      I am sorry to hear that my status has moved from Open to Expired
again. I am still waiting to have a reply from your staff concerning
the new information I sent on June 9/10.
      HOwever, in the meantime the original problem with printing of
pdf files has disappeared. But another problem still remains. So maybe
my case should be renamed " Can't print .doc or .xls files at all".
      I can now print pdf files every time I try. But I can never print
a .doc or a .xls file at all. Would you please refer this to
your experts and ask them what further information they need to try to
help with this.
      Thanks for any help you can offer.

       Sincerely,
       Jesse Weil

On Sat, 11 Jul 2020, Launchpad Janitor wrote:

> Your question #690854 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/690854
>
> Status: Open => Expired
>
> Launchpad Janitor expired the question:
> This question was expired because it remained in the 'Open' state
> without activity for the last 15 days.
>
> --
> If you're still having this problem, you can reopen your question either
> by replying to this email or by going to the following page and
> entering more information about your problem:
> https://answers.launchpad.net/hplip/+question/690854
>
> You received this question notification because you asked the question.
>

Revision history for this message
Launchpad Janitor (janitor) said :
#11

This question was expired because it remained in the 'Open' state without activity for the last 15 days.