HPLIP

HP Officejet 3833 not found on wireless network

Asked by RayArdia

This problem has now existed for over 6 months and despite trying to find help on Ask Ubuntu and Launchpad it still re-occurs.
Printer is connected to same network as my laptop, but is apparently not recognised. The printer prints OK from all the family's Android devices but not from Ubuntu 16.04 (laptop).
Following Terminal outputs may help someone solve this for me:-
ray@ray-Lenovo-V110-15IAP:~$ /usr/lib/cups/backend/snmp
ray@ray-Lenovo-V110-15IAP:~$ sudo /usr/lib/cups/backend/dnssd
[sudo] password for ray:
DEBUG: sent=0, count=0
DEBUG: Querying "HP\032OfficeJet\0323830\032series\032\091EE7AB2\093._ipp._tcp.local"...
DEBUG: Querying "HP\032OfficeJet\0323830\032series\032\091EE7AB2\093._ipps._tcp.local"...
DEBUG: Querying "HP\032OfficeJet\0323830\032series\032\091EE7AB2\093._pdl-
datastream._tcp.local"...
DEBUG: sent=0, count=3
network dnssd://HP%20OfficeJet%203830%20series%20%5BEE7AB2%5D._pdl-datastream._tcp.local/
"unknown" "HP OfficeJet 3830 series [EE7AB2]" "" ""
DEBUG: sent=3, count=3
ray@ray-Lenovo-V110-15IAP:~$ /usr/lib/cups/backend/snmp 192.168.8.129
ray@ray-Lenovo-V110-15IAP:~$ lpinfo -v
network beh
network http
network ipps
network https
network ipp
network lpd
direct hp
network socket
network ipp14
direct hpfax
network dnssd://HP%20OfficeJet%203830%20series%20%5BEE7AB2%5D._ipps._tcp.local/?
uuid=1c852a4d-b800-1f08-abcd-9c7befee7ab2
ray@ray-Lenovo-V110-15IAP:~$ avahi-browse -a -v -t -r
Server version: avahi 0.6.32-rc; Host name: ray-Lenovo-V110-15IAP.local
E Ifce Prot Name Type Domain
+ wlp2s0 IPv6 HP OfficeJet 3830 series [EE7AB2] _uscans._tcp local
+ wlp2s0 IPv6 HP OfficeJet 3830 series [EE7AB2] _privet._tcp local
+ wlp2s0 IPv6 HP OfficeJet 3830 series [EE7AB2] _ipps._tcp local
+ wlp2s0 IPv4 HP OfficeJet 3830 series [EE7AB2] _ipps._tcp local
+ wlp2s0 IPv6 HP OfficeJet 3830 series [EE7AB2] _scanner._tcp local
+ wlp2s0 IPv4 HP OfficeJet 3830 series [EE7AB2] _scanner._tcp local
+ wlp2s0 IPv6 HP OfficeJet 3830 series [EE7AB2] Web Site local
+ wlp2s0 IPv4 HP OfficeJet 3830 series [EE7AB2] Web Site local
+ wlp2s0 IPv6 HP OfficeJet 3830 series [EE7AB2] Internet Printer local
+ wlp2s0 IPv4 HP OfficeJet 3830 series [EE7AB2] Internet Printer local
+ wlp2s0 IPv6 HP OfficeJet 3830 series [EE7AB2] PDL Printer local
+ wlp2s0 IPv4 HP OfficeJet 3830 series [EE7AB2] PDL Printer local
- wlp2s0 IPv6 HP OfficeJet 3830 series [EE7AB2] PDL Printer local
- wlp2s0 IPv4 HP OfficeJet 3830 series [EE7AB2] PDL Printer local
Failed to resolve service 'HP OfficeJet 3830 series [EE7AB2]' of type '_uscans._tcp' in domain 'local':
Timeout reached
Failed to resolve service 'HP OfficeJet 3830 series [EE7AB2]' of type '_privet._tcp' in domain 'local':
Timeout reached
Failed to resolve service 'HP OfficeJet 3830 series [EE7AB2]' of type '_ipps._tcp' in domain 'local':
Timeout reached
Failed to resolve service 'HP OfficeJet 3830 series [EE7AB2]' of type '_ipps._tcp' in domain 'local':
Timeout reached
Failed to resolve service 'HP OfficeJet 3830 series [EE7AB2]' of type '_scanner._tcp' in domain 'local':
Timeout reached
Failed to resolve service 'HP OfficeJet 3830 series [EE7AB2]' of type '_scanner._tcp' in domain 'local':
Timeout reached
Failed to resolve service 'HP OfficeJet 3830 series [EE7AB2]' of type '_http._tcp' in domain 'local':

Timeout reached
Failed to resolve service 'HP OfficeJet 3830 series [EE7AB2]' of type '_http._tcp' in domain 'local':
Timeout reached
Failed to resolve service 'HP OfficeJet 3830 series [EE7AB2]' of type '_ipp._tcp' in domain 'local':
Timeout reached
Failed to resolve service 'HP OfficeJet 3830 series [EE7AB2]' of type '_ipp._tcp' in domain 'local':
Timeout reached
- wlp2s0 IPv6 HP OfficeJet 3830 series [EE7AB2] Web Site local
- wlp2s0 IPv6 HP OfficeJet 3830 series [EE7AB2] _scanner._tcp local
- wlp2s0 IPv6 HP OfficeJet 3830 series [EE7AB2] _privet._tcp local
- wlp2s0 IPv6 HP OfficeJet 3830 series [EE7AB2] _uscans._tcp local
- wlp2s0 IPv4 HP OfficeJet 3830 series [EE7AB2] Web Site local
- wlp2s0 IPv4 HP OfficeJet 3830 series [EE7AB2] _scanner._tcp local
avahi-browse -a -v -c -r
^[[3~+ wlp2s0 IPv4 HP OfficeJet 3830 series [EE7AB2] PDL Printer local
+ wlp2s0 IPv4 HP OfficeJet 3830 series [EE7AB2] Web Site local
+ wlp2s0 IPv4 HP OfficeJet 3830 series [EE7AB2] _scanner._tcp local
+ wlp2s0 IPv6 HP OfficeJet 3830 series [EE7AB2] PDL Printer local
+ wlp2s0 IPv6 HP OfficeJet 3830 series [EE7AB2] Web Site local
+ wlp2s0 IPv6 HP OfficeJet 3830 series [EE7AB2] _scanner._tcp local
Failed to resolve service 'HP OfficeJet 3830 series [EE7AB2]' of type '_pdl-datastream._tcp' in domain
'local': Timeout reached
Failed to resolve service 'HP OfficeJet 3830 series [EE7AB2]' of type '_http._tcp' in domain 'local':
Timeout reached
Failed to resolve service 'HP OfficeJet 3830 series [EE7AB2]' of type '_scanner._tcp' in domain 'local':
Timeout reached
Failed to resolve service 'HP OfficeJet 3830 series [EE7AB2]' of type '_pdl-datastream._tcp' in domain
'local': Timeout reached
Failed to resolve service 'HP OfficeJet 3830 series [EE7AB2]' of type '_http._tcp' in domain 'local':
Timeout reached
Failed to resolve service 'HP OfficeJet 3830 series [EE7AB2]' of type '_scanner._tcp' in domain 'local':

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Launchpad Janitor (janitor) said : 		#1

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

Revision history for this message
RayArdia (theallinsons) said : 		#2

I still have this problem and would really like a bit of assistance, please.

Revision history for this message
Launchpad Janitor (janitor) said : 		#3

This question was expired because it remained in the 'Open' state without activity for the last 15 days.