My printer is not printing. stuck "processing page"

Asked by Jose L. Walteros on 2020-03-20

Hi,

I just purchased a HP_OfficeJet_Pro_9015 printer and I am trying to set it up. I am running Manjaro (5.5.8-1-MANJARO). The printer seems to be installed correctly (wireless set up); Majaro recognizes the printer and even the scan features work perfectly. However, the printer does not print anything. It gets stuck and it says "processing page". I ran hp-check and got the following output:

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

HP_OfficeJet_Pro_9010
---------------------
Type: Printer
Device URI: hp:/net/HP_OfficeJet_Pro_9010_series?ip=192.168.1.206
PPD: /etc/cups/ppd/HP_OfficeJet_Pro_9010.ppd
PPD Description: HP Officejet Pro 9010 Series, hpcups 3.20.2
Printer Processing page 1...fficeJet_Pro_9010 now printing HP_OfficeJet_Pro_9010-14. enabled since Fri 20 Mar 2020 01:40:11 AM EDT
Communication status: Good

--------------
| PERMISSION |
--------------

-----------
| SUMMARY |
-----------

Missing Required Dependencies
-----------------------------
None

Missing Optional Dependencies
-----------------------------
error: 'policykit-1' package is missing/incompatible
error: 'policykit-1-gnome' package is missing/incompatible

Total Errors: 2
Total Warnings: 0

Can anyone help?

Question information

Language:
English Edit question
Status:
Solved
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Solved by:
brian_p
Solved:
2020-03-20
Last query:
2020-03-20
Last reply:
2020-03-20
Best brian_p (claremont102) said : #1

Execute the command 'driverless'. This gives you a URI to substitute in

  lpadmin -p 9015 -v URI -E -m everywhere

to set up a print queue. Test the queue with

  lp -d 9015 /etc/nsswitch.conf

--
Brian.

Jose L. Walteros (jwalteros) said : #2

Thanks brian_p, that solved my question.

brian_p (claremont102) said : #3

Splendid!

--
Brian.