HPLIP

PSC 1315 Slow print

Asked by DanieleAbbatelli

I have an HP PSC 1315 all-in-one printer, that works perfectly on windows.

But, with Ubuntu, it is very slow (more than a minute for a white/black page) and the print quality it's worst than windows (characters are dark gray instead of black).

I'm on Jaunty Jackalope, but I had the same problems with Intrepid.

hp-check -t says "No errors or warnings" (I have installed every missing package).

How can i solve?

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Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said : 		#1

Please post the output from hp-check -t.

Thanks!

Aaron

Revision history for this message
DanieleAbbatelli (d-abbatelli) said : 		#2

HP Linux Imaging and Printing System (ver. 3.9.2)
Dependency/Version Check Utility ver. 14.1

Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).

Saving output in log file: hp-check.log

Initializing. Please wait...

---------------
| SYSTEM INFO |
 ---------------

Basic system information:
Linux daniele-desktop 2.6.28-11-generic #42-Ubuntu SMP Fri Apr 17 01:57:59 UTC 2009 i686 GNU/Linux

Distribution:
ubuntu 9.04

HPOJ running?
No, HPOJ is not running (OK).

Checking Python version...
OK, version 2.6.2 installed

Checking PyQt 4.x version...
OK, version 4.4.4 installed.

Checking for CUPS...
Status: la stampa programmata è in esecuzione
Version: 1.3.9
error_log is set to level: warn

Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.83.0

------------------------------------
| COMPILE AND RUNTIME DEPENDENCIES |
 ------------------------------------

note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).

Checking for dependency: CUPS - Common Unix Printing System...
OK, found.

Checking for dependency: CUPS DDK - CUPS driver development kit...
OK, found.

Checking for dependency: CUPS devel- Common Unix Printing System development files...
OK, found.

Checking for dependency: DBus - Message bus system...
OK, found.

Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.

Checking for dependency: libjpeg - JPEG library...
OK, found.

Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
OK, found.

Checking for dependency: libpthread - POSIX threads library...
OK, found.

Checking for dependency: libtool - Library building support services...
OK, found.

Checking for dependency: libusb - USB library...
OK, found.

Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.

Checking for dependency: ppdev - Parallel port support kernel module....
OK, found.

Checking for dependency: PyQt 4- Qt interface for Python (for Qt version 4.x)...
OK, found.

Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
OK, found.

Checking for dependency: Python ctypes - A foreign function library for Python...
OK, found.

Checking for dependency: Python DBus - Python bindings for DBus...
OK, found.

Checking for dependency: Python devel - Python development files...
OK, found.

Checking for dependency: Python XML libraries...
OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.

Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
OK, found.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: SANE - Scanning library development files...
OK, found.

Checking for dependency: scanimage - Shell scanning program...
OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.

----------------------
| HPLIP INSTALLATION |
 ----------------------

Currently installed HPLIP version...
HPLIP 3.9.2 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.9.2

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hpijs/HP
ppdbase=/usr/share/ppd/hpijs
doc=/usr/share/doc/hplip-doc/HTML
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
internal-tag=3.9.2.49
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes

Current contents of '~/.hplip/hplip.conf' file:
[installation]
version = 3.9.2.49
date_time = 04/30/09 19:31:29

-------------------------------
| DISCOVERED PARALLEL DEVICES |
 -------------------------------

No devices found.

--------------------------
| DISCOVERED USB DEVICES |
 --------------------------

No devices found.

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
 ---------------------------------

warning: No queues found.

----------------------
| SANE CONFIGURATION |
 ----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
'hpaio' in '/etc/sane.d/dll.d/hplip'...
OK, found. SANE backend 'hpaio' is properly set up.

Checking output of 'scanimage -L'...

No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).

---------------------
| PYTHON EXTENSIONS |
 ---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...
OK, found.

-----------------
| USB I/O SETUP |
 -----------------

Checking for permissions of USB attached printers...

-----------
| SUMMARY |
 -----------

No errors or warnings.

Done.

Revision history for this message
DanieleAbbatelli (d-abbatelli) said : 		#3

I'm sorry, the last post was with the printer turned off.
This is with printer connected. The first part it's the same.

(cut)
-------------------------------
| DISCOVERED PARALLEL DEVICES |
 -------------------------------

No devices found.

--------------------------
| DISCOVERED USB DEVICES |
 --------------------------

  Device URI Model
  -------------------------------- -------------------
  hp:/usb/psc_1310_series?serial=C HP psc 1310 series
  N54TC303WO2

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
 ---------------------------------

warning: No queues found.

----------------------
| SANE CONFIGURATION |
 ----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
'hpaio' in '/etc/sane.d/dll.d/hplip'...
OK, found. SANE backend 'hpaio' is properly set up.

Checking output of 'scanimage -L'...
device `hpaio:/usb/psc_1310_series?serial=CN54TC303WO2' is a Hewlett-Packard psc_1310_series all-in-one

---------------------
| PYTHON EXTENSIONS |
 ---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...
OK, found.

-----------------
| USB I/O SETUP |
 -----------------

Checking for permissions of USB attached printers...

HP Device 0x3f11 at 002:025:
    Device URI: hp:/usb/psc_1310_series?serial=CN54TC303WO2
    Device node: /dev/bus/usb/002/025
    Mode: 0664
getfacl: Removing leading '/' from absolute path names
# file: dev/bus/usb/002/025
# owner: root
# group: lp
user::rw-
user:daniele:rw-
group::rw-
mask::rw-
other::r--

-----------
| SUMMARY |
 -----------

No errors or warnings.

Done.

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said : 		#4

I don't see any printer queues defined for this device.

Please run:

sudo hp-setup

to configure the printer.

Then try printing and if you still have a problem post an update.

Thanks for your support of HPLIP--we appreciate it.

Aaron

Revision history for this message
DanieleAbbatelli (d-abbatelli) said : 		#5

It didn't change anything...

I tried the configuration with the manual discovery of the USB (with the results of lsusb), it founds my printer and uses drv:///hpijs.drv/hp-psc_1310_series-hpijs.ppd...

As usual, 70 seconds for a simple B/W page ad the quality is worst than windows...

And, after setup, in hp-check -t:

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
 ---------------------------------

warning: No queues found.

Also during the printing (I launched this hp-check -t while printer was working).

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said : 		#6

Run:

ls /etc/cups/ppd

and post the output.

Thanks.

Aaron

Revision history for this message
DanieleAbbatelli (d-abbatelli) said : 		#7

daniele@daniele-desktop:~$ ls /etc/cups/ppd
psc-1310-series.ppd PSC_1315.ppd PSC1315.ppd

I have created PSC_1315 and PSC1315 with hp-setup, the first one was the default one.

Revision history for this message
DanieleAbbatelli (d-abbatelli) said : 		#8

Some news...

Things goes better if I create a .ps file and I print that.
40 seconds for a B/W page (instead of 70) and the quality is perfect (black is really black and not gray).

But windows do it better... Less than 15 seconds for the same document, and perfect quality.

Thank you.

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said : 		#9

HPLIP does have some speed and/or quality issues with this device.

http://hplipopensource.com/hplip-web/models/psc/psc_1310_series.html

Support for this device is listed as "Partial":

Printing supported but possibly at limited speed or print quality; scanning and/or faxing on some multifunction devices may not be supported by HPLIP. HP personnel monitor Launchpad forum posts and attempt (but cannot guarantee) to answer questions posted for this support class.

Sorry for any inconvenience.

Aaron

Revision history for this message
DanieleAbbatelli (d-abbatelli) said : 		#10

Ok... No problem... I will wait for the complete support (I hope that it will be, sooner or later).

Thank you for the attempt :)

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said : 		#11

Thanks for the update. Going to set to answered for now.

We very much appreciate your support of HPLIP.

Aaron

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