Using Linux Mint 19.3 unable to connect to HP Officejet 9010 via usb or network

Asked by John Pokorski on 2020-02-08

Using hplip I am unable to detect the HP Officejet 9010series. Trying to configure the printer via Cups and get an error message stating "There is a missing pintfilter for printer". Please help, I am used to hp printers connecting easily.

Question information

Language:
English Edit question
Status:
Solved
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Solved by:
John Pokorski
Solved:
2020-02-08
Last query:
2020-02-08
Last reply:
2020-02-08
brian_p (claremont102) said : #1

It would be helpful to know

 * The disribution you are using
 * The HPLIP version you have.
 * The CUPS and cups-filters versions on the computer.

--
Brian.

John Pokorski (cygnis1) said : #2

I have decided to take the printer back and will try a different brand of printer.

brian_p (claremont102) said : #3

Shouldn't you make "solved" the status of this question now?

John Pokorski (cygnis1) said : #4

I have decided to return the printer and try another brand.