Put in new ink and it says problem contact HP

Asked by KEVIN BROWN on 2020-02-06

After putting in new ink cartridges, the printer said there is a problem. There wasn't any codes, just the message. I have turned off and unplugged the printer which was suggested to no avail. The problem persists and it said to contact you/

Question information

Language:
English Edit question
Status:
Answered
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Last query:
2020-02-06
Last reply:
2020-02-10
shivani mandora (shivani1708) said : #1

Hi,

This is not a driver issue. Please contact HP customer support team.

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