HPLIP installed but not working Linux 19.3

Asked by alan kerr on 2020-02-05

HPLIP installed on laptop with wireless connection to Deskjet 3055A and will neither print nor will the HP Toolbox open .... total

lockout .....have installed/uninstalled several times using both the Software Manager App and Synaptic Package Manager with zero

luck .... hope you can help ...... tried to check status of printer using terminal as follows:

Try: sudo apt install <deb name>

janal@janal-ThinkPad-X230:~$ sudo apt install lpstat
[sudo] password for janal:
E: Could not get lock /var/lib/dpkg/lock-frontend - open (11: Resource temporarily unavailable)
E: Unable to acquire the dpkg frontend lock (/var/lib/dpkg/lock-frontend), is another process using it?
janal@janal-ThinkPad-X230:~$

Question information

Language:
English Edit question
Status:
Answered
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Last query:
2020-02-07
Last reply:
2020-02-10
shivani mandora (shivani1708) said : #1

Hi ,

Please remove the lock using below command and run the command once again:

sudo rm -rf /var/lib/dpkg/lock-frontend

alan kerr (akstirling) said : #2

Hi ..... response to rerun command=

sudo apt-get install lpstat
E: Could not get lock /var/lib/dpkg/lock-frontend - open (11: Resource temporarily unavailable)
E: Unable to acquire the dpkg frontend lock (/var/lib/dpkg/lock-frontend), is another process using it?

Sent from Mailspring (https://<email address hidden>/0?redirect=https%3A%2F%2Fgetmailspring.com%2F&recipient=cXVlc3Rpb242ODg1MzRAYW5zd2Vycy5sYXVuY2hwYWQubmV0), the best free email app for work
On Feb 7 2020, at 6:47 am, shivani mandora <email address hidden> wrote:
> Your question #688534 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/688534
>
> Status: Open => Answered
> shivani mandora proposed the following answer:
> Hi ,
>
> Please remove the lock using below command and run the command once
> again:
>
> sudo rm -rf /var/lib/dpkg/lock-frontend
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/hplip/+question/688534/+confirm?answer_id=0
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/hplip/+question/688534
>
> You received this question notification because you asked the question.

brian_p (claremont102) said : #3

> sudo apt-get install lpstat

lpstat is not a Debian package.

As for the rest: it is not an HPLIP issue. Try https://https://itsfoss.com/could-not-get-lock-error/
or a Google search.

--
Brian.

alan kerr (akstirling) said : #4

janal@janal-ThinkPad-X230:~$ sudo rm -rf /var/lib/dpkg/lock-frontend
[sudo] password for janal:
janal@janal-ThinkPad-X230:~$ sudo apt-get install lpstat
E: Could not get lock /var/lib/dpkg/lock - open (11: Resource temporarily unavailable)
E: Unable to lock the administration directory (/var/lib/dpkg/), is another process using it?

Sent from Mailspring (https://getmailspring.com/), the best free email app for work
On Feb 7 2020, at 1:57 pm, alan kerr <email address hidden> wrote:
> Your question #688534 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/688534
>
> Status: Answered => Open
> You are still having a problem:
> Hi ..... response to rerun command=
>
> sudo apt-get install lpstat
> E: Could not get lock /var/lib/dpkg/lock-frontend - open (11: Resource temporarily unavailable)
> E: Unable to acquire the dpkg frontend lock (/var/lib/dpkg/lock-frontend), is another process using it?
>
> Sent from Mailspring (https://<email address hidden>/0?redirect=https%3A%2F%2Fgetmailspring.com%2F&recipient=cXVlc3Rpb242ODg1MzRAYW5zd2Vycy5sYXVuY2hwYWQubmV0), the best free email app for work
> On Feb 7 2020, at 6:47 am, shivani mandora <email address hidden> wrote:
> > Your question #688534 on HPLIP changed:
> > https://answers.launchpad.net/hplip/+question/688534
> >
> > Status: Open => Answered
> > shivani mandora proposed the following answer:
> > Hi ,
> >
> > Please remove the lock using below command and run the command once
> > again:
> >
> > sudo rm -rf /var/lib/dpkg/lock-frontend
> > --
> > If this answers your question, please go to the following page to let us
> > know that it is solved:
> > https://answers.launchpad.net/hplip/+question/688534/+confirm?answer_id=0
> >
> > If you still need help, you can reply to this email or go to the
> > following page to enter your feedback:
> > https://answers.launchpad.net/hplip/+question/688534
> >
> > You received this question notification because you asked the question.
> --
> You received this question notification because you asked the question.
>

brian_p (claremont102) said : #5

> janal@janal-ThinkPad-X230:~$ sudo apt-get install lpstat

You have completely ignored my previous comment.

> E: Could not get lock /var/lib/dpkg/lock - open (11: Resource temporarily unavailable)
> E: Unable to lock the administration directory (/var/lib/dpkg/), is another process using it?

This is nothing to do with HPLIP. Contact your distribution for support.

shivani mandora (shivani1708) said : #6

Hi,
Please not that Linux mint 19.3 is still not supported in HPLIP. We will support it in our next release.

Ken Arntsen (ken-arntsen) said : #7

That sounds very worrying. I am running 19.3 and awaiting delivery of a new Laserjet Pro M118dw. When can I expect the new version to appear?

Can you help with this problem?

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