Support HP Deskjet 3639

Asked by Celine Tourlet on 2019-12-26

HP Deskjet 3639 printer is not in the supported printers list. Using HPLIP 3.19.6 and Device Manager 15.0, I'm able to do basic printing but not scan feature is available. Any plan to fully support this printer in a near future ?

Question information

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Status:
Solved
For:
HPLIP Edit question
Assignee:
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Solved by:
Celine Tourlet
Solved:
2019-12-28
Last query:
2019-12-28
Last reply:
2019-12-27
brian_p (claremont102) said : #1

What do you mean by "basic printing"? How did you set the device up to do it?

--
Brian.

Celine Tourlet (ctlctl) said : #2

Hello Brian,
Thanks for taking care of my question.
I've recently switched to Linux, I was used to print from Windows with the same printer before so I'm looking for the same features than the ones I was familiar with, available in windows HP Tools.
Well, as the Deskjet 3639 is not listed as supported by HPLIB, I'm not surprised to see some gaps.
I mainly print OpenOffice documents and PDF files (with Okular) : it seems to me the printing options are limited, especially the duplex printing is deactivated.
In HP Device Manager, I can see "Scan" in actions tab but I do not see ways to scan multiple pages into a PDF file.
Are these features to be supported by HPLIB soon ?

brian_p (claremont102) said : #3

Hello Celine,

Please say what distribution you are using and, with the device on the,
network, provide the outputs of

  avahi-browse -rt _ipp._tcp

and

  avahi-browse -rt _uscan._tcp

--
Brian.

Celine Tourlet (ctlctl) said : #4

Hello Brian,
Distribution is Lubuntu 19.10.
Below the outputs you've requested.

avahi-browse -rt _ipp._tcp >>>>>>>>>>>
+ wlo1 IPv6 HP DeskJet 3630 series [71F337] Internet Printer local
+ wlo1 IPv4 HP DeskJet 3630 series [71F337] Internet Printer local
+ eno1 IPv6 HP DeskJet 3630 series [71F337] Internet Printer local
+ eno1 IPv4 HP DeskJet 3630 series [71F337] Internet Printer local
= wlo1 IPv6 HP DeskJet 3630 series [71F337] Internet Printer local
   hostname = [HPC8D9D271F337.local]
   address = [192.168.1.45]
   port = [631]
   txt = ["Scan=T" "Duplex=F" "Color=T" "UUID=1c852a4d-b800-1f08-abcd-c8d9d271f337" "Fax=F" "TLS=1.2" "mopria-certified=1.3" "note=" "adminurl=http://HPC8D9D271F337.local./#hId-pgAirPrint" "mac=c8:d9:d2:71:f3:37" "priority=20" "usb_MDL=DeskJet 3630 series" "usb_MFG=HP" "product=(HP DeskJet 3630 series)" "ty=DeskJet 3630 series" "URF=CP1,MT1-2-8-9-10-11,PQ3-4-5,RS300,SRGB24,OB9,OFU0,W8-16,DEVW8-16,DEVRGB24-48,ADOBERGB24-48,IS1,V1.4" "kind=document,envelope,photo,postcard" "PaperMax=legal-A4" "rp=ipp/print" "pdl=application/vnd.hp-PCL,image/jpeg,application/PCLm,image/urf,image/pwg-raster" "qtotal=1" "txtvers=1"]
= wlo1 IPv4 HP DeskJet 3630 series [71F337] Internet Printer local
   hostname = [HPC8D9D271F337.local]
   address = [192.168.1.45]
   port = [631]
   txt = ["Scan=T" "Duplex=F" "Color=T" "UUID=1c852a4d-b800-1f08-abcd-c8d9d271f337" "Fax=F" "TLS=1.2" "mopria-certified=1.3" "note=" "adminurl=http://HPC8D9D271F337.local./#hId-pgAirPrint" "mac=c8:d9:d2:71:f3:37" "priority=20" "usb_MDL=DeskJet 3630 series" "usb_MFG=HP" "product=(HP DeskJet 3630 series)" "ty=DeskJet 3630 series" "URF=CP1,MT1-2-8-9-10-11,PQ3-4-5,RS300,SRGB24,OB9,OFU0,W8-16,DEVW8-16,DEVRGB24-48,ADOBERGB24-48,IS1,V1.4" "kind=document,envelope,photo,postcard" "PaperMax=legal-A4" "rp=ipp/print" "pdl=application/vnd.hp-PCL,image/jpeg,application/PCLm,image/urf,image/pwg-raster" "qtotal=1" "txtvers=1"]
= eno1 IPv6 HP DeskJet 3630 series [71F337] Internet Printer local
   hostname = [HPC8D9D271F337.local]
   address = [192.168.1.45]
   port = [631]
   txt = ["Scan=T" "Duplex=F" "Color=T" "UUID=1c852a4d-b800-1f08-abcd-c8d9d271f337" "Fax=F" "TLS=1.2" "mopria-certified=1.3" "note=" "adminurl=http://HPC8D9D271F337.local./#hId-pgAirPrint" "mac=c8:d9:d2:71:f3:37" "priority=20" "usb_MDL=DeskJet 3630 series" "usb_MFG=HP" "product=(HP DeskJet 3630 series)" "ty=DeskJet 3630 series" "URF=CP1,MT1-2-8-9-10-11,PQ3-4-5,RS300,SRGB24,OB9,OFU0,W8-16,DEVW8-16,DEVRGB24-48,ADOBERGB24-48,IS1,V1.4" "kind=document,envelope,photo,postcard" "PaperMax=legal-A4" "rp=ipp/print" "pdl=application/vnd.hp-PCL,image/jpeg,application/PCLm,image/urf,image/pwg-raster" "qtotal=1" "txtvers=1"]
= eno1 IPv4 HP DeskJet 3630 series [71F337] Internet Printer local
   hostname = [HPC8D9D271F337.local]
   address = [192.168.1.45]
   port = [631]
   txt = ["Scan=T" "Duplex=F" "Color=T" "UUID=1c852a4d-b800-1f08-abcd-c8d9d271f337" "Fax=F" "TLS=1.2" "mopria-certified=1.3" "note=" "adminurl=http://HPC8D9D271F337.local./#hId-pgAirPrint" "mac=c8:d9:d2:71:f3:37" "priority=20" "usb_MDL=DeskJet 3630 series" "usb_MFG=HP" "product=(HP DeskJet 3630 series)" "ty=DeskJet 3630 series" "URF=CP1,MT1-2-8-9-10-11,PQ3-4-5,RS300,SRGB24,OB9,OFU0,W8-16,DEVW8-16,DEVRGB24-48,ADOBERGB24-48,IS1,V1.4" "kind=document,envelope,photo,postcard" "PaperMax=legal-A4" "rp=ipp/print" "pdl=application/vnd.hp-PCL,image/jpeg,application/PCLm,image/urf,image/pwg-raster" "qtotal=1" "txtvers=1"]

avahi-browse -rt _uscan._tcp >>>>>>
+ wlo1 IPv6 HP DeskJet 3630 series [71F337] _uscan._tcp local
+ wlo1 IPv4 HP DeskJet 3630 series [71F337] _uscan._tcp local
+ eno1 IPv6 HP DeskJet 3630 series [71F337] _uscan._tcp local
+ eno1 IPv4 HP DeskJet 3630 series [71F337] _uscan._tcp local
= wlo1 IPv6 HP DeskJet 3630 series [71F337] _uscan._tcp local
   hostname = [HPC8D9D271F337.local]
   address = [192.168.1.45]
   port = [8080]
   txt = ["duplex=F" "is=platen" "cs=binary,color,grayscale" "rs=eSCL" "representation=images/printer.png" "UUID=1c852a4d-b800-1f08-abcd-c8d9d271f337" "mopria-certified=1.3" "note=" "adminurl=http://HPC8D9D271F337.local." "ty=DeskJet 3630 series" "pdl=application/octet-stream,application/pdf,image/jpeg" "vers=2.5" "txtvers=1"]
= wlo1 IPv4 HP DeskJet 3630 series [71F337] _uscan._tcp local
   hostname = [HPC8D9D271F337.local]
   address = [192.168.1.45]
   port = [8080]
   txt = ["duplex=F" "is=platen" "cs=binary,color,grayscale" "rs=eSCL" "representation=images/printer.png" "UUID=1c852a4d-b800-1f08-abcd-c8d9d271f337" "mopria-certified=1.3" "note=" "adminurl=http://HPC8D9D271F337.local." "ty=DeskJet 3630 series" "pdl=application/octet-stream,application/pdf,image/jpeg" "vers=2.5" "txtvers=1"]
= eno1 IPv6 HP DeskJet 3630 series [71F337] _uscan._tcp local
   hostname = [HPC8D9D271F337.local]
   address = [192.168.1.45]
   port = [8080]
   txt = ["duplex=F" "is=platen" "cs=binary,color,grayscale" "rs=eSCL" "representation=images/printer.png" "UUID=1c852a4d-b800-1f08-abcd-c8d9d271f337" "mopria-certified=1.3" "note=" "adminurl=http://HPC8D9D271F337.local." "ty=DeskJet 3630 series" "pdl=application/octet-stream,application/pdf,image/jpeg" "vers=2.5" "txtvers=1"]
= eno1 IPv4 HP DeskJet 3630 series [71F337] _uscan._tcp local
   hostname = [HPC8D9D271F337.local]
   address = [192.168.1.45]
   port = [8080]
   txt = ["duplex=F" "is=platen" "cs=binary,color,grayscale" "rs=eSCL" "representation=images/printer.png" "UUID=1c852a4d-b800-1f08-abcd-c8d9d271f337" "mopria-certified=1.3" "note=" "adminurl=http://HPC8D9D271F337.local." "ty=DeskJet 3630 series" "pdl=application/octet-stream,application/pdf,image/jpeg" "vers=2.5" "txtvers=1"]

brian_p (claremont102) said : #5

Firstly, a minor point: you have both an ethernet (eno1) and a
wireless (wlo1) connection. Two network connections are not
necessary. I would use wireless.

Secondly, an important point: in the txt = line of

  avahi-browse -rt _ipp._tcp

we see Duplex=F; F is "false". This printer is not advertising a
duplex service. What you see in OpenOffice and Okular is a
reflection of this and is correct.

Thirdly, another important point: HPLIP is not involved in setting
up the printer and displaying a printer list in OpenOffice and
kular. This is essentially done by CUPS. See

  https://wiki.debian.org/CUPSDriverlessPrinting#tempq

Scanning needs libsane-hpaio (part of HPLIP). According to your
_uscan._tcp local output the device is an HP DeskJet 3630 series
device. Does

  scanimage -L

say the scanner is discovered? Can you scan with

 scanimage -d hpaio:/net/deskJet_3630_series?ip=192.168.1.45 > image.pnm ?

--
Brian.

Celine Tourlet (ctlctl) said : #6

Hello Brian,
Distribution is Lubuntu 19.10.
Below the outputs you've requested.

avahi-browse -rt _ipp._tcp >>>>>>>>>>>
+ wlo1 IPv6 HP DeskJet 3630 series [71F337] Internet Printer local
+ wlo1 IPv4 HP DeskJet 3630 series [71F337] Internet Printer local
+ eno1 IPv6 HP DeskJet 3630 series [71F337] Internet Printer local
+ eno1 IPv4 HP DeskJet 3630 series [71F337] Internet Printer local
= wlo1 IPv6 HP DeskJet 3630 series [71F337] Internet Printer local
   hostname = [HPC8D9D271F337.local]
   address = [192.168.1.45]
   port = [631]
   txt = ["Scan=T" "Duplex=F" "Color=T" "UUID=1c852a4d-b800-1f08-abcd-c8d9d271f337" "Fax=F" "TLS=1.2" "mopria-certified=1.3" "note=" "adminurl=http://HPC8D9D271F337.local./#hId-pgAirPrint" "mac=c8:d9:d2:71:f3:37" "priority=20" "usb_MDL=DeskJet 3630 series" "usb_MFG=HP" "product=(HP DeskJet 3630 series)" "ty=DeskJet 3630 series" "URF=CP1,MT1-2-8-9-10-11,PQ3-4-5,RS300,SRGB24,OB9,OFU0,W8-16,DEVW8-16,DEVRGB24-48,ADOBERGB24-48,IS1,V1.4" "kind=document,envelope,photo,postcard" "PaperMax=legal-A4" "rp=ipp/print" "pdl=application/vnd.hp-PCL,image/jpeg,application/PCLm,image/urf,image/pwg-raster" "qtotal=1" "txtvers=1"]
= wlo1 IPv4 HP DeskJet 3630 series [71F337] Internet Printer local
   hostname = [HPC8D9D271F337.local]
   address = [192.168.1.45]
   port = [631]
   txt = ["Scan=T" "Duplex=F" "Color=T" "UUID=1c852a4d-b800-1f08-abcd-c8d9d271f337" "Fax=F" "TLS=1.2" "mopria-certified=1.3" "note=" "adminurl=http://HPC8D9D271F337.local./#hId-pgAirPrint" "mac=c8:d9:d2:71:f3:37" "priority=20" "usb_MDL=DeskJet 3630 series" "usb_MFG=HP" "product=(HP DeskJet 3630 series)" "ty=DeskJet 3630 series" "URF=CP1,MT1-2-8-9-10-11,PQ3-4-5,RS300,SRGB24,OB9,OFU0,W8-16,DEVW8-16,DEVRGB24-48,ADOBERGB24-48,IS1,V1.4" "kind=document,envelope,photo,postcard" "PaperMax=legal-A4" "rp=ipp/print" "pdl=application/vnd.hp-PCL,image/jpeg,application/PCLm,image/urf,image/pwg-raster" "qtotal=1" "txtvers=1"]
= eno1 IPv6 HP DeskJet 3630 series [71F337] Internet Printer local
   hostname = [HPC8D9D271F337.local]
   address = [192.168.1.45]
   port = [631]
   txt = ["Scan=T" "Duplex=F" "Color=T" "UUID=1c852a4d-b800-1f08-abcd-c8d9d271f337" "Fax=F" "TLS=1.2" "mopria-certified=1.3" "note=" "adminurl=http://HPC8D9D271F337.local./#hId-pgAirPrint" "mac=c8:d9:d2:71:f3:37" "priority=20" "usb_MDL=DeskJet 3630 series" "usb_MFG=HP" "product=(HP DeskJet 3630 series)" "ty=DeskJet 3630 series" "URF=CP1,MT1-2-8-9-10-11,PQ3-4-5,RS300,SRGB24,OB9,OFU0,W8-16,DEVW8-16,DEVRGB24-48,ADOBERGB24-48,IS1,V1.4" "kind=document,envelope,photo,postcard" "PaperMax=legal-A4" "rp=ipp/print" "pdl=application/vnd.hp-PCL,image/jpeg,application/PCLm,image/urf,image/pwg-raster" "qtotal=1" "txtvers=1"]
= eno1 IPv4 HP DeskJet 3630 series [71F337] Internet Printer local
   hostname = [HPC8D9D271F337.local]
   address = [192.168.1.45]
   port = [631]
   txt = ["Scan=T" "Duplex=F" "Color=T" "UUID=1c852a4d-b800-1f08-abcd-c8d9d271f337" "Fax=F" "TLS=1.2" "mopria-certified=1.3" "note=" "adminurl=http://HPC8D9D271F337.local./#hId-pgAirPrint" "mac=c8:d9:d2:71:f3:37" "priority=20" "usb_MDL=DeskJet 3630 series" "usb_MFG=HP" "product=(HP DeskJet 3630 series)" "ty=DeskJet 3630 series" "URF=CP1,MT1-2-8-9-10-11,PQ3-4-5,RS300,SRGB24,OB9,OFU0,W8-16,DEVW8-16,DEVRGB24-48,ADOBERGB24-48,IS1,V1.4" "kind=document,envelope,photo,postcard" "PaperMax=legal-A4" "rp=ipp/print" "pdl=application/vnd.hp-PCL,image/jpeg,application/PCLm,image/urf,image/pwg-raster" "qtotal=1" "txtvers=1"]

avahi-browse -rt _uscan._tcp >>>>>>
+ wlo1 IPv6 HP DeskJet 3630 series [71F337] _uscan._tcp local
+ wlo1 IPv4 HP DeskJet 3630 series [71F337] _uscan._tcp local
+ eno1 IPv6 HP DeskJet 3630 series [71F337] _uscan._tcp local
+ eno1 IPv4 HP DeskJet 3630 series [71F337] _uscan._tcp local
= wlo1 IPv6 HP DeskJet 3630 series [71F337] _uscan._tcp local
   hostname = [HPC8D9D271F337.local]
   address = [192.168.1.45]
   port = [8080]
   txt = ["duplex=F" "is=platen" "cs=binary,color,grayscale" "rs=eSCL" "representation=images/printer.png" "UUID=1c852a4d-b800-1f08-abcd-c8d9d271f337" "mopria-certified=1.3" "note=" "adminurl=http://HPC8D9D271F337.local." "ty=DeskJet 3630 series" "pdl=application/octet-stream,application/pdf,image/jpeg" "vers=2.5" "txtvers=1"]
= wlo1 IPv4 HP DeskJet 3630 series [71F337] _uscan._tcp local
   hostname = [HPC8D9D271F337.local]
   address = [192.168.1.45]
   port = [8080]
   txt = ["duplex=F" "is=platen" "cs=binary,color,grayscale" "rs=eSCL" "representation=images/printer.png" "UUID=1c852a4d-b800-1f08-abcd-c8d9d271f337" "mopria-certified=1.3" "note=" "adminurl=http://HPC8D9D271F337.local." "ty=DeskJet 3630 series" "pdl=application/octet-stream,application/pdf,image/jpeg" "vers=2.5" "txtvers=1"]
= eno1 IPv6 HP DeskJet 3630 series [71F337] _uscan._tcp local
   hostname = [HPC8D9D271F337.local]
   address = [192.168.1.45]
   port = [8080]
   txt = ["duplex=F" "is=platen" "cs=binary,color,grayscale" "rs=eSCL" "representation=images/printer.png" "UUID=1c852a4d-b800-1f08-abcd-c8d9d271f337" "mopria-certified=1.3" "note=" "adminurl=http://HPC8D9D271F337.local." "ty=DeskJet 3630 series" "pdl=application/octet-stream,application/pdf,image/jpeg" "vers=2.5" "txtvers=1"]
= eno1 IPv4 HP DeskJet 3630 series [71F337] _uscan._tcp local
   hostname = [HPC8D9D271F337.local]
   address = [192.168.1.45]
   port = [8080]
   txt = ["duplex=F" "is=platen" "cs=binary,color,grayscale" "rs=eSCL" "representation=images/printer.png" "UUID=1c852a4d-b800-1f08-abcd-c8d9d271f337" "mopria-certified=1.3" "note=" "adminurl=http://HPC8D9D271F337.local." "ty=DeskJet 3630 series" "pdl=application/octet-stream,application/pdf,image/jpeg" "vers=2.5" "txtvers=1"]

Celine Tourlet (ctlctl) said : #7

Hello Brian,
yes, scanimage -L has discovered my device as a scanner and scanimage command does work.
I've installed gscan2pdf to have easier scanning UI.