need binary plugin for Linux Mint for LaserJet M1522nf

Asked by Steven Artigas on 2019-12-01

Trying to install LaserJer M1522nf on Linux Mint Mate 19.2 OS. Installer in Terminal shows binary plugin needed to enable full function of this multi-function printer. Printer installed on LAN with separate IP address. Cannot find this plugin- need source.

Question information

Language:
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Status:
Answered
For:
HPLIP Edit question
Assignee:
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Last query:
2019-12-04
Last reply:
19 hours ago
brian_p (claremont102) said : #1

Be prepared to be amazed. Read back a few posts.

--
Brian.

Steven Artigas (slowpoke47) said : #2

Hi, brian- not sure what you mean- I looked at those posts earlier and seems like others have this problem but no answers.

My Mint install included hplip v.3.17.10, automatically installed when printer was turned on. I'm sure you recall my voluminous thread on the Mint forum. Today I downloaded and installed the most recent v.3.19.11, went thru a long dialog in Terminal- all good except error message re lack of plugin, see attachments. When I looked in Pkg Mgr, the original version shows as installed, not the replacement, even though I removed the old one before I started.

On Sun, Dec 1, 2019, at 1:27 PM, brian_p wrote:
> Your question #686447 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/686447
>
> Status: Open => Answered
>
> brian_p proposed the following answer:
> Be prepared to be amazed. Read back a few posts.
>
> --
> Brian.
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/hplip/+question/686447/+confirm?answer_id=0
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/hplip/+question/686447
>
> You received this question notification because you asked the question.
>

brian_p (claremont102) said : #3

Hello Steven,

The post just before yours;

  Try downloading the plugin from

  https://developers.hp.com/hp-linux-imaging-and-printing/plugins

  and installing it with

  sh hplip-3.19.11-plugin.run

Am i misunderstanding something you are saying?

--
Brian.

Steven Artigas (slowpoke47) said : #4

Thanks for responding.

That link looks promising- but as mentioned, even though I removed v,3.17.10 before starting the v.3.19.11 download/install, and even though the new version is named in the terminal during installation, when I checked in Pkg Mgr afterwards, the old version, 3.17.10, shows as the one installed. Also, during the install, the system detected and asked permission to remove v.3.19.8, which I accepted.

Your link shows the oldest version of the plugin as 3.17.11- two entries, one with .asc at the end. Do you think I should try either of those, and, if so, which one?

BTW, I'm a little better with terminal commands that earlier this year, when I drove you up a tree (sorry!).

On Sun, Dec 1, 2019, at 3:37 PM, brian_p wrote:
> Your question #686447 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/686447
>
> brian_p posted a new comment:
> Hello Steven,
>
> The post just before yours;
>
> Try downloading the plugin from
>
> https://developers.hp.com/hp-linux-imaging-and-printing/plugins
>
> and installing it with
>
> sh hplip-3.19.11-plugin.run
>
> Am i misunderstanding something you are saying?
>
> --
> Brian.
>
> You received this question notification because you asked the question.
>

shivani mandora (shivani1708) said : #5

Hi Steven,

Looks like you have plugin and run file version mismatch.
Please install hplip-3.19.11 from the HPLIP portal and install plugin file with 3.19.11 from the below link:

https://developers.hp.com/hp-linux-imaging-and-printing/plugins

install it in your system using sh command.

Plugin are required to use scan functionality. If you still face any issue after this please let me know.

Steven Artigas (slowpoke47) said : #6

Thanks for responding. I have tried at least twice to install the files you mention. Since, as a new Mint user, I didn't know the terminal command to use, I started the installs by double-clicking on the downloaded files. Each time, the result was an error message, see attachment.

On Mon, Dec 2, 2019, at 2:28 AM, shivani mandora wrote:
> Your question #686447 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/686447
>
> Status: Open => Answered
>
> shivani mandora proposed the following answer:
> Hi Steven,
>
> Looks like you have plugin and run file version mismatch.
> Please install hplip-3.19.11 from the HPLIP portal and install plugin file with 3.19.11 from the below link:
>
> https://developers.hp.com/hp-linux-imaging-and-printing/plugins
>
> install it in your system using sh command.
>
> Plugin are required to use scan functionality. If you still face any
> issue after this please let me know.
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/hplip/+question/686447/+confirm?answer_id=4
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/hplip/+question/686447
>
> You received this question notification because you asked the question.
>

Hi ,

Can you please let me know the exact issue you are facing while running the plugin file?

Can you help with this problem?

Provide an answer of your own, or ask Steven Artigas for more information if necessary.

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