Idle - File "/usr/lib/cups/filter/pstopdf" not available: No such file or directory

Asked by Jeremy Martin on 2019-11-21

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| SYSTEM INFO |
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 Kernel: 4.4.0-21-generic #37-Ubuntu SMP Mon Apr 18 18:33:37 UTC 2016 GNU/Linux
 Host: Megamind
 Proc: 4.4.0-21-generic #37-Ubuntu SMP Mon Apr 18 18:33:37 UTC 2016 GNU/Linux
 Distribution: 22 18
 Bitness: 64 bit

Installed hplip:
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| HPLIP CONFIGURATION |
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HPLIP-Version: HPLIP 3.19.11
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for linuxmint distro 18 version

hp-check reports:
ENVY_Photo_7100
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Type: Printer
Device URI: hp:/net/ENVY_Photo_7100_series?ip=192.168.1.176
PPD: /etc/cups/ppd/ENVY_Photo_7100.ppd
warning: Failed to read /etc/cups/ppd/ENVY_Photo_7100.ppd ppd file
PPD Description:
Printer status: printer ENVY_Photo_7100 is idle. enabled since Thu 21 Nov 2019 13:55:11File "/usr/lib/cups/filter/pstopdf" not available: No such file or directory
Communication status: Good

I have tried removing the printer and reattaching in the set up tool, but keep getting this error.
I have installed the hplip twice to no avail.

Ideas?

Question information

Language:
English Edit question
Status:
Expired
For:
HPLIP Edit question
Assignee:
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Last query:
2019-11-21
Last reply:
2019-12-07
brian_p (claremont102) said : #1

The role of /usr/lib/cups/filter/pstopdf has been replaced by that
of /usr/lib/cups/filter/gstoraster. Does the latter file exist on your
system?

--
Brian.

Jeremy Martin (jezmartin) said : #2

No the /usr/lib/cups/filter/gstoraster file doesn't appear to be there

brian_p (claremont102) said : #3

Mint 18 is based on Ubuntu Xenial qnd this gives you cups-filters_1.8.3-2ubuntu3.5_i386.deb.
cups-filters_1.8.3-2ubuntu3.5_i386.deb has pstopdf, so I do not know what is happening on
your system.

--
Brian.

Launchpad Janitor (janitor) said : #4

This question was expired because it remained in the 'Open' state without activity for the last 15 days.