hp-setup does not detect wireless HP Officejet 7740 printer
I am running Linux Mint 19.2 on Ubuntu 18.04.
The printer is an HP Officejet Pro 7740 wireless.
The printer is connected to the network and shows up in my printers list.
I can print to the printer.
I installed HPLIP, but there is no scanning functionality.
I want to get the scanning working for this printer.
Thanks.
--------------
10/24/2019
This issue is resolved.
I was unable to install the plugin, hplip-3.
I tried to install hplip-3.19.8.run, but when the installer stopped working while trying to uninstall the previous version. I let it run for over 2 hours, but would never 'finish' uninstalling.
I finally found the command "sudo apt-get purge hplip hplip-data hplip-doc hplip-gui hpijs-ppds \
libsane-hpaio printer-
This command worked.
Now when I installed hplip-3.19.8.run, the installation did not detect a previous version and installed correctly. After installation, I was prompted to install the plugin, which also installed flawlessly.
Thank you for your attention to my issue. I would suggest looking into the process of uninstalling previous versions as well as posting manual steps to remove previous versions.
Tom
Question information
- Language:
- English Edit question
- Status:
- Solved
- For:
- HPLIP Edit question
- Assignee:
- No assignee Edit question
- Solved by:
- shivani mandora
- Solved:
- Last query:
- Last reply: