HP-Setup reports that my wifi card is not turned on. Setup fails, HPtool box will not recognize my printer. HPEnvy 6225

Asked by Ernest Bazzinotti on 2019-10-05

I'm running Linux mint 19.1, and I downloaded the latest HP driver(HP-3.19.8) . I run the install program and everything installs just fine. When I run HP-Setup,... HP-setup reports that my wifi card is not turned on. I have no problem connecting to the internet by wifi card.

HPTool Box does not recognize my wifi printer. I have an HP Envy 6225. Linux Mint installed it's own driver, so I can print. To finish the install I have to run HP-Setup, but that doesn't work either. If I plug in a usb cable HPTool Box works just fine. Why is the install saying that mt wifi card is turned off?

Can you help?

Thank you.

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Launchpad Janitor (janitor) said : #1

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