How can I install hplip 3.19.8 on Linux Mint

Asked by Reginaldo Bertozzi

I am unable to install hplip 3.19.8 on Linux Mint.
When I try to download the driver directly from the HP website, the following error message appears:
"Plugin install failed"
And it does not complete the installation.
I would like to know what I must do to complete the installation and be able to use the printer.

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shivani mandora (shivani1708) said :
#1

Hi,

Can you install plugin file from below link:

https://developers.hp.com/hp-linux-imaging-and-printing/plugins

Please use below command to install plugin. It should install plugin successfully:

$sh hplip-3.19.8.plugin.run

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Reginaldo Bertozzi (reginaldobertozzi) said :
#2

I downloaded this plugin and installed it as requested above, but still get the following error message:
Printer Error
There was a problem processing the document

Would you have any other suggestions?

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shivani mandora (shivani1708) said :
#3

Hi,

Can you please provide the Linux Mint version details and the printer details.

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Launchpad Janitor (janitor) said :
#4

This question was expired because it remained in the 'Open' state without activity for the last 15 days.