How can I install hplip 3.19.8 on Linux Mint

Asked by Reginaldo Bertozzi on 2019-09-30

I am unable to install hplip 3.19.8 on Linux Mint.
When I try to download the driver directly from the HP website, the following error message appears:
"Plugin install failed"
And it does not complete the installation.
I would like to know what I must do to complete the installation and be able to use the printer.

Question information

Language:
English Edit question
Status:
Expired
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Last query:
2019-10-03
Last reply:
2019-10-19
shivani mandora (shivani1708) said : #1

Hi,

Can you install plugin file from below link:

https://developers.hp.com/hp-linux-imaging-and-printing/plugins

Please use below command to install plugin. It should install plugin successfully:

$sh hplip-3.19.8.plugin.run

I downloaded this plugin and installed it as requested above, but still get the following error message:
Printer Error
There was a problem processing the document

Would you have any other suggestions?

shivani mandora (shivani1708) said : #3

Hi,

Can you please provide the Linux Mint version details and the printer details.

Launchpad Janitor (janitor) said : #4

This question was expired because it remained in the 'Open' state without activity for the last 15 days.