error, no hpsystray on this system during hplip install

Asked by Jeffrey Harter on 2019-08-30

Ubuntu 18.04.3 LTS, trying to get simple scan to use hp laserjet pro mfp m127fw. hplip fails when it cannot find hp systray. hp-plugin will not install to support simple scan.

help. many thanks!

Question information

Language:
English Edit question
Status:
Expired
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Last query:
2019-09-04
Last reply:
2019-09-20
shivani mandora (shivani1708) said : #1

hi,

Please install hp plugin using below command:

$sh hplip-3.19.8-plugin.run

Simple scan should work fine after installing plugin.

Thanks,
Shivani

Error: can’t open hplip-3.19.8-plugin.run

I need to download this file. Where may I find it? Thank you.

Jeffrey Harter
<email address hidden>
(419)786-9632

Psalm 42:1-2

> On Aug 30, 2019, at 5:22 AM, shivani mandora <email address hidden> wrote:
>
> Your question #683525 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/683525
>
> Status: Open => Answered
>
> shivani mandora proposed the following answer:
> hi,
>
> Please install hp plugin using below command:
>
> $sh hplip-3.19.8-plugin.run
>
> Simple scan should work fine after installing plugin.
>
> Thanks,
> Shivani
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/hplip/+question/683525/+confirm?answer_id=0
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/hplip/+question/683525
>
> You received this question notification because you asked the question.

shivani mandora (shivani1708) said : #3

Hi,

Below is the link to download plugin file:

https://developers.hp.com/hp-linux-imaging-and-printing/plugins

Please download plugin version of 3.19.8 from the above link.

Thanks,
Shivani

πŸ‘πŸ‘

Jeffrey Harter
<email address hidden>
(419)786-9632

Psalm 42:1-2

> On Sep 3, 2019, at 1:58 AM, shivani mandora <email address hidden> wrote:
>
> Your question #683525 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/683525
>
> Status: Open => Answered
>
> shivani mandora proposed the following answer:
> Hi,
>
> Below is the link to download plugin file:
>
> https://developers.hp.com/hp-linux-imaging-and-printing/plugins
>
> Please download plugin version of 3.19.8 from the above link.
>
> Thanks,
> Shivani
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/hplip/+question/683525/+confirm?answer_id=2
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/hplip/+question/683525
>
> You received this question notification because you asked the question.

I will try your suggestion tonight. Thumbs up is an expression of positive agreement. :)

Jeffrey Harter
<email address hidden>
(419)786-9632

Psalm 42:1-2

> On Sep 3, 2019, at 1:08 PM, Jeffrey Harter <email address hidden> wrote:
>
> Your question #683525 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/683525
>
> Status: Answered => Open
>
> You are still having a problem:
> πŸ‘πŸ‘
>
> Jeffrey Harter
> <email address hidden>
> (419)786-9632
>
> Psalm 42:1-2
>
>> On Sep 3, 2019, at 1:58 AM, shivani mandora <email address hidden> wrote:
>>
>> Your question #683525 on HPLIP changed:
>> https://answers.launchpad.net/hplip/+question/683525
>>
>> Status: Open => Answered
>>
>> shivani mandora proposed the following answer:
>> Hi,
>>
>> Below is the link to download plugin file:
>>
>> https://developers.hp.com/hp-linux-imaging-and-printing/plugins
>>
>> Please download plugin version of 3.19.8 from the above link.
>>
>> Thanks,
>> Shivani
>>
>> --
>> If this answers your question, please go to the following page to let us
>> know that it is solved:
>> https://answers.launchpad.net/hplip/+question/683525/+confirm?answer_id=2
>>
>> If you still need help, you can reply to this email or go to the
>> following page to enter your feedback:
>> https://answers.launchpad.net/hplip/+question/683525
>>
>> You received this question notification because you asked the question.
>
> --
> You received this question notification because you asked the question.

I ran sh hplip-3.19.8.run and it quit with no systray error. Then I ran sh hplip-3.19.8-plugin.run and it quit when unable to make window for license agreement.

Jeffrey Harter
<email address hidden>
(419)786-9632

Psalm 42:1-2

> On Sep 3, 2019, at 1:17 PM, Jeffrey Harter <email address hidden> wrote:
>
> Your question #683525 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/683525
>
> You gave more information on the question:
> I will try your suggestion tonight. Thumbs up is an expression of
> positive agreement. :)
>
> Jeffrey Harter
> <email address hidden>
> (419)786-9632
>
> Psalm 42:1-2
>
>> On Sep 3, 2019, at 1:08 PM, Jeffrey Harter <email address hidden> wrote:
>>
>> Your question #683525 on HPLIP changed:
>> https://answers.launchpad.net/hplip/+question/683525
>>
>> Status: Answered => Open
>>
>> You are still having a problem:
>> πŸ‘πŸ‘
>>
>> Jeffrey Harter
>> <email address hidden>
>> (419)786-9632
>>
>> Psalm 42:1-2
>>
>>> On Sep 3, 2019, at 1:58 AM, shivani mandora <email address hidden> wrote:
>>>
>>> Your question #683525 on HPLIP changed:
>>> https://answers.launchpad.net/hplip/+question/683525
>>>
>>> Status: Open => Answered
>>>
>>> shivani mandora proposed the following answer:
>>> Hi,
>>>
>>> Below is the link to download plugin file:
>>>
>>> https://developers.hp.com/hp-linux-imaging-and-printing/plugins
>>>
>>> Please download plugin version of 3.19.8 from the above link.
>>>
>>> Thanks,
>>> Shivani
>>>
>>> --
>>> If this answers your question, please go to the following page to let us
>>> know that it is solved:
>>> https://answers.launchpad.net/hplip/+question/683525/+confirm?answer_id=2
>>>
>>> If you still need help, you can reply to this email or go to the
>>> following page to enter your feedback:
>>> https://answers.launchpad.net/hplip/+question/683525
>>>
>>> You received this question notification because you asked the question.
>>
>> --
>> You received this question notification because you asked the question.
>
> --
> You received this question notification because you asked the question.

Launchpad Janitor (janitor) said : #7

This question was expired because it remained in the 'Open' state without activity for the last 15 days.