hpcups is segfaulting on redhat servers

Asked by Richard Payner on 2019-08-19

hpcups is segfaulting on redhat servers. We have multiple HP printers on our network, and are getting multiple segfaults on several Redhat 6 servers.

The error we are getting is:

kernel: ld-linux-x86-64[31819]: segfault at 7f6510b2b190 ip 000055b6a31d95d1 sp 00007ffe3008a5c8 error 4 in ld-2.12.so[55b6a31d0000 20000]

I have checked with Redhat, and they indicate that these segfaults are being caused by the hpcups binary we are using.

We recently installed the hplip-3.19.6_rhel-6.0.x86_64.rpm package, and are now getting these segfaults at least once a day, if not more often.

What can be done to stop the segfaults we're getting?

Question information

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HPLIP Edit question
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Last query:
2019-08-19
Last reply:
2019-09-04
Launchpad Janitor (janitor) said : #1

This question was expired because it remained in the 'Open' state without activity for the last 15 days.