HPLIP can't find scanner

Asked by Mike Carron on 2019-07-26

My computer runs Ubuntu 18.04. The printer is HP 4655. Printing works fine but neither SANE nor Simple-scan can find the scanner. I've looked through everything I can find and have tried the suggestions, nothing. The Ubuntu firewall is disabled.

Question information

Language:
English Edit question
Status:
Answered
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Last query:
2019-07-26
Last reply:
2019-08-02
Mike Carron (jmcarron) said : #1

Additional information, the computer and printer communicate over the network (hardwired).

Mike Carron (jmcarron) said : #2

Am I supposed to be waiting for a reply here to my query, or should I just watch my email??

shivani mandora (shivani1708) said : #3

Hi,

Have you installed plugin file as the same HPLIP version?
Are you connecting through USB or network? If through network then printer and system both should be in same network.

Thanks,
Shivani

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