New HP M29w prints but well not scan.

Asked by Nelson Brua on 2019-07-02

 Installed HPLIP 3.19.5 & tried installing the requested plug in upon a scan command. Recieved error message: "Failed to open device'hpio/usb/HP_Laserjet_MFP_M28-M31. Error during device I/O" Unit presently prints most text and graphics (except .pdf files), and well function as a copier. Ubuntu18.04.2

Thanks for your help!

Question information

Language:
English Edit question
Status:
Answered
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Last query:
2019-07-02
Last reply:
2019-07-13

Hi Nelson,

Please install plug-in to use scan functionality.

Run below command to install plug-in.

$hp-plugin

Regards,
Manchikanti Santhosh

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