hplip drivers will not install, ubuntu 19.04

Asked by Charles Hicks Jr. on 2019-06-27

I had it set up once and only got cups filter failure when trying to print. I deleted printer and tried to reinstall driver.
1. hp-setup goes thru without a hitch and tells me the plugin was installed successfully then another box come up and says the plugin install failed, from there it's back to reinstalling the plugin..loop from there
2. hp-plugin completes and installs the plugins but have to go back to hp-setup to install the printer and it reinstalls the plugins and loops.

I havn't been able to print for several months now. I'm using a fresh install of Xubuntu 19.04

HP_LaserJet_Professional_P_1102w, tried thru USB and network, printer does appear on network.

So, how do I make this work?

chuck@XYZ:~$ hp-check -t
Saving output in log file: /home/chuck/hp-check.log

HP Linux Imaging and Printing System (ver. 3.19.6)
Dependency/Version Check Utility ver. 15.1

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies).

Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION

Status Types:
    OK
    MISSING - Missing Dependency or Permission or Plug-in
    INCOMPAT - Incompatible dependency-version or Plugin-version

---------------
| SYSTEM INFO |
---------------

 Kernel: 5.0.0-17-generic #18-Ubuntu SMP Tue Jun 4 15:34:08 UTC 2019 GNU/Linux
 Host: XYZ
 Proc: 5.0.0-17-generic #18-Ubuntu SMP Tue Jun 4 15:34:08 UTC 2019 GNU/Linux
 Distribution: 12 19.04
 Bitness: 64 bit

-----------------------
| HPLIP CONFIGURATION |
-----------------------

HPLIP-Version: HPLIP 3.19.6
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for ubuntu distro 19.04 version

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.19.6

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.19.6
html=/usr/share/doc/hplip-3.19.6
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.19.6
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
qt5=no
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=yes
class-driver=no

Current contents of '/var/lib/hp/hplip.state' file:
[plugin]
installed = 1
eula = 1
version = 3.19.6

Current contents of '~/.hplip/hplip.conf' file:
[installation]
date_time = 06/27/2019 19:31:19
version = 3.19.6

[upgrade]
notify_upgrade = true
last_upgraded_time = 1561677195
pending_upgrade_time = 0
latest_available_version = 3.17.10

[last_used]
device_uri = "hp:/usb/HP_LaserJet_Professional_P_1102w?serial=000000000W483ER1PR1a"
printer_name = HP_LaserJet_Professional_P_1102w
working_dir = .

[settings]
systray_visible = 0
systray_messages = 0

[commands]
scan = /usr/bin/xsane -V %SANE_URI%

[refresh]
rate = 30
enable = false
type = 1

[polling]
enable = false
interval = 5
device_list =

[fax]
voice_phone =
email_address =

 <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>

--------------
| COMPILEDEP |
--------------

 gcc gcc - GNU Project C and C++ Compiler REQUIRED - 8.3.0 OK -
 make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.2.1 OK -
 libtool libtool - Library building support services REQUIRED - 2.4.6 OK -

------------------------
| General Dependencies |
------------------------

 libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.1 OK -
 python-xml Python XML libraries REQUIRED - 2.2.6 OK -
 libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.7.3 OK -
 sane-devel SANE - Scanning library development files REQUIRED - - OK -
 pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 1.1.7 OK -
 pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 REQUIRED 4.0 4.12.1 OK -
 libpthread libpthread - POSIX threads library REQUIRED - 2.29 OK -
 python-devel Python devel - Python development files REQUIRED 2.2 2.7.16 OK -
 cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 2.2.10 OK -
 python-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.8 OK -
 cups-ddk CUPS DDK - CUPS driver development kit OPTIONAL - - OK -
 reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.5.18 OK -
 pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 4.12.1 OK -
 libusb libusb - USB library REQUIRED - 1.0 OK -
 cups-image CUPS image - CUPS image development files REQUIRED - 2.2.10 OK -
 python2X Python 2.2 or greater - Python programming language REQUIRED 2.2 2.7.16 OK -
 python-notify Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
 libjpeg libjpeg - JPEG library REQUIRED - - OK -
 sane SANE - Scanning library REQUIRED - - OK -

----------------------
| Scan Configuration |
----------------------

 scanext Scan-SANE-Extension REQUIRED - 3.19.6 OK -
 hpaio HPLIP-SANE-Backend REQUIRED - 3.19.6 OK 'hpaio found in /etc/sane.d/dll.conf'

-------------------------
| External Dependencies |
-------------------------

 gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.26 OK -
 scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.27 OK -
 cups CUPS - Common Unix Printing System REQUIRED 1.1 2.2.10 OK 'CUPS Scheduler is running'
 network network -wget OPTIONAL - 1.20.1 OK -
 policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
 xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK -
 dbus DBus - Message bus system REQUIRED - 1.12.12 OK -
 avahi-utils avahi-utils OPTIONAL - 0.7 OK -

---------------------
| Python Extentions |
---------------------

 hpmudext IO-Extension REQUIRED - 3.19.6 OK -
 cupsext CUPS-Extension REQUIRED - 3.19.6 OK -

------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------

No Scanner found.

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

  Device URI Model
  -------------------------------------------------------------------- ------------------------------------------------------
  hp:/usb/HP_LaserJet_Professional_P_1102w?serial=000000000W483ER1PR1a HP LaserJet Professional P 1102w

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

lpstat
------
Type: Unknown
Device URI: No destinations added.

--------------
| PERMISSION |
--------------

USB None Required - - OK Node:'/dev/bus/usb/001/003' Perm:' root lp rw- rw- r--'
No errors or warnings.

Done.
chuck@XYZ:~$ hp-setup

HP Linux Imaging and Printing System (ver. 3.19.6)
Printer/Fax Setup Utility ver. 9.0

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Searching... (bus=usb, search=(None), desc=0)

HP Linux Imaging and Printing System (ver. 3.19.6)
Plugin Download and Install Utility ver. 2.1

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

HP Linux Imaging and Printing System (ver. 3.19.6)
Plugin Download and Install Utility ver. 2.1

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Checking for network connection...
Downloading plug-in from:
Plugin is not accessible. Trying to download it from fallback location: [https://developers.hp.com/sites/default/files/hplip-3.19.6-plugin.run]
Receiving digital keys: /usr/bin/gpg --homedir /home/chuck/.hplip/.gnupg --no-permission-warning --keyserver pgp.mit.edu --recv-keys 0x4ABA2F66DBD5A95894910E0673D770CDA59047B9
Creating directory plugin_tmp
Verifying archive integrity... All good.
Uncompressing HPLIP 3.19.6 Plugin Self Extracting Archive..............................................................

HP Linux Imaging and Printing System (ver. 3.19.6)
Plugin Installer ver. 3.0

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Plug-in version: 3.19.6
Installed HPLIP version: 3.19.6
Number of files to install: 64

Done.
 Plug-in installation successful

Done.
error: The device you are trying to setup requires a binary plug-in. Some functionalities may not work as expected without plug-ins. Please run 'hp-plugin' as normal user to install plug-ins. Visit http://hplipopensource.com for more infomation.

HP Linux Imaging and Printing System (ver. 3.19.6)
Plugin Download and Install Utility ver. 2.1

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

HP Linux Imaging and Printing System (ver. 3.19.6)
Plugin Download and Install Utility ver. 2.1

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Checking for network connection...
Downloading plug-in from:
Plugin is not accessible. Trying to download it from fallback location: [https://developers.hp.com/sites/default/files/hplip-3.19.6-plugin.run]
Receiving digital keys: /usr/bin/gpg --homedir /home/chuck/.hplip/.gnupg --no-permission-warning --keyserver pgp.mit.edu --recv-keys 0x4ABA2F66DBD5A95894910E0673D770CDA59047B9

Done.
error: The device you are trying to setup requires a binary plug-in. Some functionalities may not work as expected without plug-ins. Please run 'hp-plugin' as normal user to install plug-ins. Visit http://hplipopensource.com for more infomation.

Done.
chuck@XYZ:~$ cd Downloads
chuck@XYZ:~/Downloads$ ls
 00000071.pdf backup.cfg drv8833.pdf hplip-3.19.6.tar.gz nozzle.dwg tmm_3.0.2_linux.tar.gz
 00000132.pdf C1sLsgSVbyS.pdf esp32-wroom-32_datasheet_en.pdf issue145_en.pdf nra_ar_201906.pdf watney1_3.img
 2322KenwoodAve.pdf CH04_190524060755.jpg 'Extruder Calibration.xlsx' LG_Air_Conditioner.pdf nra_ar_201907.pdf watney4-1.3.tar.gz
 2324KenwoodAve.pdf CH04_190524060757.jpg Filament_Guide_and_Mount_for_Sunhokey_filament_sensor.zip MagPi82.pdf OV7670.pdf ZeroBotProWiFi.7z
 2325KenwoodAve.pdf CH04_190524060759.jpg firefox-67.0.2.tar.bz2 MagPi83.pdf PLC.rar ZeroBotProWiFi.img
 2326KenwoodAve.pdf CH04_190620194127.jpg hplip-3.16.7.run MCP73831T.pdf poster-series-resistors.jpg
 3d Config_Inside_Temperature_Sensor_6.5.0.dmp hplip-3.19.6 mqtt_ethernet.ino seanjr.jpeg
 46815740_10218274460038768_2841258648854855680_o.jpg contacts.csv 'hplip-3.19.6(1).run' Nextcloud-2.5.2-x86_64.AppImage Shared
 49082549_1058787617615265_2121713973073018880_n.jpg contacts.vcf hplip-3.19.6.run 'NextCloud snap commands.txt' Technics-SLQ-210-Owners-Manual.pdf
chuck@XYZ:~/Downloads$ chmod +x hplip-3.19.7.run
chmod: cannot access 'hplip-3.19.7.run': No such file or directory
chuck@XYZ:~/Downloads$ hp-plugin

HP Linux Imaging and Printing System (ver. 3.19.6)
Plugin Download and Install Utility ver. 2.1

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

HP Linux Imaging and Printing System (ver. 3.19.6)
Plugin Download and Install Utility ver. 2.1

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Checking for network connection...
Downloading plug-in from:
Plugin is not accessible. Trying to download it from fallback location: [https://developers.hp.com/sites/default/files/hplip-3.19.6-plugin.run]
Receiving digital keys: /usr/bin/gpg --homedir /home/chuck/.hplip/.gnupg --no-permission-warning --keyserver pgp.mit.edu --recv-keys 0x4ABA2F66DBD5A95894910E0673D770CDA59047B9
Creating directory plugin_tmp
Verifying archive integrity... All good.
Uncompressing HPLIP 3.19.6 Plugin Self Extracting Archive..............................................................

HP Linux Imaging and Printing System (ver. 3.19.6)
Plugin Installer ver. 3.0

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Plug-in version: 3.19.6
Installed HPLIP version: 3.19.6
Number of files to install: 64

Done.
 Plug-in installation successful

Done.
chuck@XYZ:~/Downloads$ hp-setup

HP Linux Imaging and Printing System (ver. 3.19.6)
Printer/Fax Setup Utility ver. 9.0

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Searching... (bus=usb, search=(None), desc=0)

HP Linux Imaging and Printing System (ver. 3.19.6)
Plugin Download and Install Utility ver. 2.1

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

HP Linux Imaging and Printing System (ver. 3.19.6)
Plugin Download and Install Utility ver. 2.1

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

(python:26953): Gtk-WARNING **: 19:46:50.979: Attempting to read the recently used resources file at `/home/chuck/.local/share/recently-used.xbel', but the parser failed: Error reading file “/home/chuck/.local/share/recently-used.xbel”: Is a directory.

(python:26953): Gtk-WARNING **: 19:47:34.021: Attempting to store changes into `/home/chuck/.local/share/recently-used.xbel', but failed: Failed to rename file “/home/chuck/.local/share/recently-used.xbel.47E93Z” to “/home/chuck/.local/share/recently-used.xbel”: g_rename() failed: Is a directory
Checking for network connection...
Downloading plug-in from: None
Plugin is not accessible. Trying to download it from fallback location: [https://developers.hp.com/sites/default/files/hplip-3.19.6-plugin.run]
Receiving digital keys: /usr/bin/gpg --homedir /home/chuck/.hplip/.gnupg --no-permission-warning --keyserver pgp.mit.edu --recv-keys 0x4ABA2F66DBD5A95894910E0673D770CDA59047B9
Creating directory plugin_tmp
Verifying archive integrity... All good.
Uncompressing HPLIP 3.19.6 Plugin Self Extracting Archive..............................................................

HP Linux Imaging and Printing System (ver. 3.19.6)
Plugin Installer ver. 3.0

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Plug-in version: 3.19.6
Installed HPLIP version: 3.19.6
Number of files to install: 64

Done.
 Plug-in installation successful

Done.
error: The device you are trying to setup requires a binary plug-in. Some functionalities may not work as expected without plug-ins. Please run 'hp-plugin' as normal user to install plug-ins. Visit http://hplipopensource.com for more infomation.

HP Linux Imaging and Printing System (ver. 3.19.6)
Plugin Download and Install Utility ver. 2.1

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

HP Linux Imaging and Printing System (ver. 3.19.6)
Plugin Download and Install Utility ver. 2.1

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Done.
error: The device you are trying to setup requires a binary plug-in. Some functionalities may not work as expected without plug-ins. Please run 'hp-plugin' as normal user to install plug-ins. Visit http://hplipopensource.com for more infomation.
Searching... (bus=usb, search=(None), desc=0)

HP Linux Imaging and Printing System (ver. 3.19.6)
Plugin Download and Install Utility ver. 2.1

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

HP Linux Imaging and Printing System (ver. 3.19.6)
Plugin Download and Install Utility ver. 2.1

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

(python:27155): Gtk-WARNING **: 19:48:35.636: Attempting to read the recently used resources file at `/home/chuck/.local/share/recently-used.xbel', but the parser failed: Error reading file “/home/chuck/.local/share/recently-used.xbel”: Is a directory.

(python:27155): Gtk-WARNING **: 19:48:40.903: Attempting to store changes into `/home/chuck/.local/share/recently-used.xbel', but failed: Failed to rename file “/home/chuck/.local/share/recently-used.xbel.3DE63Z” to “/home/chuck/.local/share/recently-used.xbel”: g_rename() failed: Is a directory
Downloading plug-in from: file:///home/chuck/Downloads/hplip-3.19.6-plugin.run
1100%Receiving digital keys: /usr/bin/gpg --homedir /home/chuck/.hplip/.gnupg --no-permission-warning --keyserver pgp.mit.edu --recv-keys 0x4ABA2F66DBD5A95894910E0673D770CDA59047B9

Done.
error: The device you are trying to setup requires a binary plug-in. Some functionalities may not work as expected without plug-ins. Please run 'hp-plugin' as normal user to install plug-ins. Visit http://hplipopensource.com for more infomation.

HP Linux Imaging and Printing System (ver. 3.19.6)
Plugin Download and Install Utility ver. 2.1

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

HP Linux Imaging and Printing System (ver. 3.19.6)
Plugin Download and Install Utility ver. 2.1

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

(python:27176): Gtk-WARNING **: 19:48:47.923: Attempting to read the recently used resources file at `/home/chuck/.local/share/recently-used.xbel', but the parser failed: Error reading file “/home/chuck/.local/share/recently-used.xbel”: Is a directory.

(python:27176): Gtk-WARNING **: 19:48:50.888: Attempting to store changes into `/home/chuck/.local/share/recently-used.xbel', but failed: Failed to rename file “/home/chuck/.local/share/recently-used.xbel.FTN63Z” to “/home/chuck/.local/share/recently-used.xbel”: g_rename() failed: Is a directory
Downloading plug-in from: file:///home/chuck/Downloads/hplip-3.19.6-plugin.run
1100%Receiving digital keys: /usr/bin/gpg --homedir /home/chuck/.hplip/.gnupg --no-permission-warning --keyserver pgp.mit.edu --recv-keys 0x4ABA2F66DBD5A95894910E0673D770CDA59047B9
Creating directory plugin_tmp
Verifying archive integrity... All good.
Uncompressing HPLIP 3.19.6 Plugin Self Extracting Archive..............................................................

HP Linux Imaging and Printing System (ver. 3.19.6)
Plugin Installer ver. 3.0

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Plug-in version: 3.19.6
Installed HPLIP version: 3.19.6
Number of files to install: 64

Done.
 Plug-in installation successful

Done.
error: The device you are trying to setup requires a binary plug-in. Some functionalities may not work as expected without plug-ins. Please run 'hp-plugin' as normal user to install plug-ins. Visit http://hplipopensource.com for more infomation.

Done.

Question information

Language:
English Edit question
Status:
Answered
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Last query:
2019-06-27
Last reply:
2019-07-13

Downgraded to hplip-3.17.10 and got that working fine on Xubuntu 19.04 and 18.04

Hi Charles,

Sorry for the inconvenience.Will verify in our lab and let you know the status.

Regards,
Manchikanti Santhosh

Can you help with this problem?

Provide an answer of your own, or ask Charles Hicks Jr. for more information if necessary.

To post a message you must log in.