printer micro format of page
printer does not print pages correctly.
test page does not print
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- Status:
- Answered
- For:
- HPLIP Edit question
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#1 |
Hi Lima,
Could you please share hp-check logs. type hp-check in the command line to get the logs
Regards,
Manchikanti Santhosh
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|
#2 |
below is the log:
jl@ubuntu-mama:~$ hp-check
Saving output in log file: /home/jl/
HP Linux Imaging and Printing System (ver. 3.19.5)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before
compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper
dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a
distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied
tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This
mode
will check both of the above cases (both compile- and run-time
dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run
time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
---------------
| SYSTEM INFO |
---------------
Kernel: 4.15.0-52-generic #56-Ubuntu SMP Tue Jun 4 22:49:08 UTC 2019
GNU/Linux
Host: ubuntu-mama
Proc: 4.15.0-52-generic #56-Ubuntu SMP Tue Jun 4 22:49:08 UTC 2019
GNU/Linux
Distribution: 12 18.04
Bitness: 64 bit
-------
| HPLIP CONFIGURATION |
-------
HPLIP-Version: HPLIP 3.19.5
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for ubuntu distro
18.04 version
Current contents of '/etc/hp/
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.19.5
[dirs]
home=/usr/
run=/var/run
ppd=/usr/
ppdbase=
doc=/usr/
html=/usr/
icon=/usr/
cupsbackend=
cupsfilter=
drv=/usr/
bin=/usr/bin
apparmor=
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-
foomatic-
foomatic-
hpcups-install=yes
cups-drv-
cups-ppd-install=no
internal-tag=3.19.5
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
qt5=no
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-
hpijs-only-build=no
apparmor_build=yes
class-driver=no
Current contents of '/var/lib/
Plugins are not installed. Could not access file: No such file or directory
Current contents of '~/.hplip/
[upgrade]
notify_upgrade = true
last_upgraded_time = 1561391276
pending_
latest_
[last_used]
device_uri = hp:/net/
[installation]
date_time = 26-06-19 11:38:45
version = 3.19.5
<Package-name> <Package-Desc> <Required/Optional> <Min-Version>
<Installed-Version> <Status> <Comment>
--------------
| COMPILEDEP |
--------------
gcc gcc - GNU Project C and C++
Compiler REQUIRED - 7.4.0
OK -
make make - GNU make utility to maintain groups of
programs REQUIRED 3.0 4.1 OK -
libtool libtool - Library building support
services REQUIRED - 2.4.6 OK -
-------
| General Dependencies |
-------
libcrypto libcrypto - OpenSSL cryptographic
library REQUIRED - 1.1.1 OK -
python-xml Python XML
libraries REQUIRED
- 2.2.5 OK -
libnetsnmp-devel libnetsnmp-devel - SNMP networking library
development files REQUIRED 5.0.9 5.7.3 OK -
sane-devel SANE - Scanning library development
files REQUIRED - - OK -
pil PIL - Python Imaging Library (required for
commandline scanning with hp-scan) OPTIONAL - 1.1.7
OK -
pyqt4-dbus PyQt 4 DBus - DBus Support for
PyQt4 REQUIRED 4.0 4.12.1
OK -
libpthread libpthread - POSIX threads
library REQUIRED - 2.27
OK -
python-devel Python devel - Python development
files REQUIRED 2.2 2.7.15 OK -
cups-devel CUPS devel- Common Unix Printing System
development files REQUIRED - 2.2.7 OK -
python-dbus Python DBus - Python bindings for
DBus REQUIRED 0.80.0 1.2.6
OK -
cups-ddk CUPS DDK - CUPS driver development
kit OPTIONAL - - OK -
reportlab Reportlab - PDF library for
Python OPTIONAL 2.0 3.4.0
OK -
pyqt4 PyQt 4- Qt interface for Python (for Qt version
4.x) REQUIRED 4.0 4.12.1 OK -
libusb libusb - USB
library REQUIRED -
1.0 OK -
cups-image CUPS image - CUPS image development
files REQUIRED - 2.2.7 OK -
python2X Python 2.2 or greater - Python programming
language REQUIRED 2.2 2.7.15 OK -
python-notify Python libnotify - Python bindings for the
libnotify Desktop notifications OPTIONAL - -
OK -
libjpeg libjpeg - JPEG
library REQUIRED -
- OK -
sane SANE - Scanning
library REQUIRED -
- OK -
-------
| Scan Configuration |
-------
scanext Scan-SANE-Extension REQUIRED -
3.19.5 OK -
hpaio HPLIP-SANE-Backend REQUIRED -
3.19.5 OK 'hpaio found in /etc/sane.
-------
| External Dependencies |
-------
gs GhostScript - PostScript and PDF language
interpreter and previewer REQUIRED 7.05 9.26 OK -
scanimage scanimage - Shell scanning
program OPTIONAL 1.0 1.0.27
OK -
cups CUPS - Common Unix Printing
System REQUIRED 1.1 2.2.7
OK 'CUPS Scheduler is running'
network network -wget OPTIONAL -
1.19.4 OK -
policykit PolicyKit - Administrative policy
framework OPTIONAL - 0.105 OK -
xsane xsane - Graphical scanner frontend for
SANE OPTIONAL 0.9 0.999 OK -
dbus DBus - Message bus
system REQUIRED -
1.12.2 OK -
avahi-utils avahi-utils OPTIONAL -
0.7 OK -
-------
| Python Extentions |
-------
hpmudext IO-Extension REQUIRED - 3.19.5
OK -
cupsext CUPS-Extension REQUIRED - 3.19.5
OK -
-------
| DISCOVERED SCANNER DEVICES |
-------
device `hpaio:
Hewlett-Packard HP_Color_
-------
| DISCOVERED USB DEVICES |
-------
No devices found.
-------
| INSTALLED CUPS PRINTER QUEUES |
-------
HP-Color-
-------
Type: Printer
Device URI: hp:/net/
PPD: /etc/cups/
warning: Failed to read /etc/cups/
ppd file
PPD Description:
Printer status: printer HP-Color-
since ma 24 jun 2019 18:41:41 CEST
error: Required plug-in status: Not installed
Communication status: Good
--------------
| PERMISSION |
--------------
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-------
None
Missing Optional Dependencies
-------
None
Plug-in Status
--------------
error: Plug-ins need to be installed
Total Errors: 1
Total Warnings: 0
Done.
jl@ubuntu-mama:~$
On 26-06-19 07:08, Santhosh Manchikanti wrote:
> Your question #681548 on HPLIP changed:
> https:/
>
> Status: Open => Answered
>
> Santhosh Manchikanti proposed the following answer:
> Hi Lima,
>
> Could you please share hp-check logs. type hp-check in the command line
> to get the logs
>
> Regards,
> Manchikanti Santhosh
>
Revision history for this message
|
#3 |
This question was expired because it remained in the 'Open' state without activity for the last 15 days.
Revision history for this message
|
#4 |
i resolved the problem
thank you.
On 12-07-19 11:17, Launchpad Janitor wrote:
> Your question #681548 on HPLIP changed:
> https:/
>
> Status: Open => Expired
>
> Launchpad Janitor expired the question:
> This question was expired because it remained in the 'Open' state
> without activity for the last 15 days.
>
Revision history for this message
|
#5 |
Hi J de lima,
Thanks for the updates. Could you please move the status to resolved?
Regards,
Santhosh
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Provide an answer of your own, or ask j de lima for more information if necessary.