HP photosmart 5520 will not print black

Asked by Joanna Mary Lumsden on 2019-05-27

What must I do to get my printer to print black. I have loaded a new cartridge and it will still not print black although iit print colours.

Question information

Language:
English Edit question
Status:
Answered
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Last query:
2019-05-27
Last reply:
2019-06-05
shivani mandora (shivani1708) said : #1

Hi,

Can you please share cups logs and output of hp-check -t?
This would help us in investigating the issue.

Thanks,
Shivani

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