SANE: Error during device I/O (code=9). Scanner connection worked fine under 16.04

Asked by Harvey Litowitz on 2019-05-07

Using device hpaio:/net/HP_LaserJet_Professional_M1217nfw_MFP?ip=192.168.0.103
Opening connection to device...
error: SANE: Error during device I/O (code=9)
Was working fine under 16.04. I have updated hplip and plug-in. Running Ubuntu18.042 . Scanner works from Windows 10.

Question information

Language:
English Edit question
Status:
Answered
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Last query:
2019-05-07
Last reply:
2019-05-15

Hi Harvey,

Could you please download latest driver from the below location and verify. If you still face the issue, please let us know

https://developers.hp.com/hp-linux-imaging-and-printing/gethplip

Regards,
Santhosh

Harvey Litowitz (hlitowit) said : #2

I did install the latest driver and matching plugin, 3.19.5, but I am still getting the same original error.

Harvey Litowitz (hlitowit) said : #3

Also, from syslog:

May 15 21:22:15 hlitowit-Precision-M6300 hp-check: io/hpmud/hpmud.c 246: invalid channel_open state, current io_mode=raw/uni service=HP-MESSAGE hp:/net/HP_LaserJet_Professional_M1217nfw_MFP?ip=192.168.0.103
May 15 21:22:15 hlitowit-Precision-M6300 hp-check: io/hpmud/hpmud.c 702: invalid channel_close state
May 15 21:22:15 hlitowit-Precision-M6300 hp-check: io/hpmud/hpmud.c 246: invalid channel_open state, current io_mode=raw/uni service=HP-MESSAGE hp:/net/HP_LaserJet_Professional_M1217nfw_MFP?ip=192.168.0.103
May 15 21:22:15 hlitowit-Precision-M6300 hp-check: io/hpmud/hpmud.c 702: invalid channel_close state

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